Currently Being ModeratedSep 17, 2013 6:40 AM (in response to Glamorgranny)
First, you may want the sidebar displayed so we can easily see connected devices:
Show Sidebar - Choose View > Show Sidebar (this feature will display iTunes features on the left side of the application including Library, Store, Shared, Genius, and Playlists).
Note: if you do not see the "View" option, turn on the menus by pressing Control-B.
Afterwards, your device should be displayed if connected:
After clicking on the device on the left hand side, you should see the Summary page. You can then navigate to the different tabs:
For more information, see this resource:
If your device is not displayed in the sidebar when connected, see this article: