HT203527: Get help using iCloud storage

Learn about Get help using iCloud storage
rajifromab

Q: missed contacts

i had two phones and i sold one ..i think that guy delete my contacts so i try to back up from i cloud but i cant

iPhone 4, iOS 6.1.4

Posted on Sep 17, 2013 6:27 PM

Close

Q: missed contacts

  • All replies
  • Helpful answers

  • by pvonk,

    pvonk pvonk Sep 18, 2013 7:14 AM in response to rajifromab
    Level 6 (13,739 points)
    Sep 18, 2013 7:14 AM in response to rajifromab

    If you didn't reset the sold phone by having all data deleted, then your accounts are compromised.  Change the passwords first.  Otherwise he will continue using your icloud account and mess things up more.

     

    If you made backups from the old phone to icloud, and the new owner has deleted the contacts, then his newer backups have written over the old ones.

     

    At this point, I fear that you have lost your contacts.