Q: Help ITunes on iPhone 4S
I need assistance on this I recently pre-ordered the drake album and it comes a song when you pre-order it. Well it won't download the song and it doesn't show up in my recent purchases but whenn I go to the album it says pre-ordered and the song says purchased what do I do?
iPhone 4S, iOS 6.1.3
Posted on Sep 16, 2013 9:58 AM
Community Specialists
Hello ChrisThaBarber
If it tells you that it is purchased then iTunes does seem to think that it is located in the library. Locate the file on your computer in your Music folder. The article below will assist with finding it. Once it is found, then drag it on top of iTunes to play it.
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Posted on Sep 18, 2013 7:12 AM