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iphone 4s wifi greyed out.

204587 Views 403 Replies Latest reply: Apr 16, 2014 3:35 AM by Turnip71 RSS Branched to a new discussion.
  • T Yahiaoui Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 13, 2013 8:07 AM (in response to Parmeet2k)

    I have come across this link:



    The guy was plagued with the grayed out wifi issue and was responding to someone else's post. His fix was to sign up for a development account (he had to pay 60 GBP) and download the iOS7 beta release. After the install his iPhone 4s "miraculously" fixed itself up (and for more than 24hours by the time he was writing his response). He also mentioned that Apple took down his post from the support forums.


    What I would suggest is that if you are still under warranty then get your phone replaced if you can, otherwise, it might be worth waiting for a week or so (or until iOS 7 gets released) and upgrade the the latest iOS release (which might fix your phone up).


    Hope it works out for you.



  • Chris\' Calculating status...
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    Sep 14, 2013 10:24 AM (in response to john_2595)

    After upgrading to iOS 7 GM, wifi works again! On iOs 6.1.2 it never worked, it was greyed out.

  • Nonie3234 Level 1 Level 1 (0 points)
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    Sep 17, 2013 7:17 AM (in response to john_2595)

    Just logging in to say "Me, too." I have the iPad 2, and starting last week, wifi became spotty, but would repair itself when I reset it. Now it's grayed out (or is it GREYed?) and won't give me the option to turn on. I tried all the fixes in this thread, no luck.


    I'll take it to the Genius Bar this weekend to see if they have a fix - otherwise I'll wait till the next software upgrade and hope that helps.

  • felipemac Calculating status...
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    Sep 18, 2013 9:56 PM (in response to john_2595)

    Upgraded to iOS 7 and both wifi and bluetooth are still greyed out. Hopeless.

  • VeronicaFreire Calculating status...
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    Sep 19, 2013 12:28 AM (in response to felipemac)

    I too have upgraded to ios7, also reset all Settings and it still does not work. This is very frustrating

  • Parmeet2k Calculating status...
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    Sep 19, 2013 1:21 AM (in response to john_2595)

    iOS 7 just has graphics - It did not fix anything related to the errors... No wonder developers do not want us to fix our older phones, instead, Pay them, or get new iPhone 5C or 5S, which again is like digging holes in consumer's pocket...

  • leaboy Calculating status...
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    Sep 19, 2013 4:14 AM (in response to felipemac)


  • Vorkey Level 1 Level 1 (0 points)
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    Sep 19, 2013 4:20 AM (in response to john_2595)

    The wifi issue is a HARDWARE problem. You can't fix it without replacing the broken part. Updating to iOS 7 will have no effect whatsoever.

  • lmacedo86 Calculating status...
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    Sep 19, 2013 4:22 AM (in response to john_2595)

    This same problem happened to me one week ago. Updated yesterday to ios7 and it fixed the problem. Today, the problem is back.

    I have an iphone 4s and live in portugal. Took it to the vendor and they tried to make me pay 200 € to fix it. The funny question is, my iphone is still covered by the warranty.

  • Ashpie Calculating status...
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    Sep 19, 2013 4:33 AM (in response to john_2595)

    You have to take it in to the Apple shop and if it is still in warranty they will replace the phone, if not in warranty you will need ot get a new phone

  • lmacedo86 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 19, 2013 7:26 AM (in response to Ashpie)

    Ashpie, in Portugal we, consumers, have a 2-year warranty for all eletronic devices. Here, if you buy a phone on comunnications service provider, instead of buying it on an apple store, we have to ask the vendor to repair the broken equipment. This is not what is stated by law, but Apple refuses to handle iGadgets not bought from the itunes store. I could go to Spain, for example, to an apple store, and get my phone switched immediately. However, my international warranty expired yesterday.  I have yet one year and a half left on my portuguese warranty, guaranteed by law, and Vodafone refuses to repair, switch, or refund the equipment ( as it is stated on apple's portuguese warranty) because the equipment has minor scratches on the alluminium, stating that the equipment is malfunctioning due to this cosmetic failures. My phone never even took any kind of crash. But knowing all of this, I will make a formal complaint, and normally this issues are always solved.


    I just don't get, if this is a hardware issue, why did Wifi work for about 12 hours after I updated to iOS7, and then failed again?

  • Ludovic H Calculating status...
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    Sep 21, 2013 1:57 PM (in response to lmacedo86)

    I have past like 1 hour with the Apple Tech on the phone, once he said ist a Software problem and after his superior say its a Hardware problem, but i dont care what its the cause, what i care its my phone not working properly.


    And how strange it is that everybodie have the same problem but nobody at Apple know anything about that!


    They said i should pay for the extra warranty! I have already paid my phone! At this price it suppose to last the 3 year with my contract! Its not a cheap phone bought in the internet its an iPhone!


    They had a bad batch in their factory and now we have to pay for their error!? They charge me 200$ for the repair!


    I WILL NEVER PAY FOR THIS !! And i encourage you to do the same!


    I will go to my apple store and try to get a free repair, its the minimum they can do!

  • emaac1 Calculating status...
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    Sep 21, 2013 10:39 PM (in response to lmacedo86)

    Hi, I'm also portuguese (speaking english so everybody can understand). I had the same problem and they changed my Iphone 4S for a NEW one and didnt charge nothing because its on the 2 year warranty. BUT after 24 hours of having a brand new Iphone 4S the wifi greyed out AGAIN, in a NEW iphone. So the problem its not hardware, its impossible to be or they are giving/we're paying for broken phones...had two iphones and they had the same problem, the second one being brand new with less than 24 hours use. SOMEBODY FIX THIS instead of making iphones colourfull.

  • Sourcery Calculating status...
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    Sep 26, 2013 3:41 AM (in response to john_2595)

    I'd like to ask everyone here that has this problem if you use Bluetooth? If yes and you have the problem what BT device are you hooking it up to? We have about 100 iPhones in our organisation and ONE iPhone have this problem. We sent it in and got a new one on the warranty. One week later the same user with the new iPhone comes back and says its the same problem.


    She has a BT speaker att home that she connects to every day, and as far as I know she is the only one that does this manoveur.


    So please share if you use BT devices AND have this problem (over and over)...

  • Kulan Calculating status...
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    Sep 26, 2013 2:45 PM (in response to Ralph Landry1)

    Tried all the suggestions in the article, my wifi button became ungreyed out after a full reset, but couldn't list any wifi's.

    Tried this, and now I can find networks again but "Can not connect to...".

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