MarkLSana
Level 1 (0 points)

Q: How do I disable switch control for iOS7?

I turned it on and i can't get it off. Those blue boxes don't show up and when i triple click home it gives me two options of inverted colors and switch control with a checkmark next to it. Touchscreen is completely unresponsive and I'm stumped

Posted on Sep 19, 2013 4:24 AM

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MarkLSana

Q: How do I disable switch control for iOS7?

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  • Helpful answers

  • by Steve Nicholls,

    Steve Nicholls Steve Nicholls Sep 19, 2013 4:18 AM in response to MarkLSana
    Level 4 (1,550 points)
    Sep 19, 2013 4:18 AM in response to MarkLSana

    Sorry but I'm really not sure what you mean by this, can you provide further detail?

     

    Regards,

     

     

    Steve

  • by MarkLSana,

    MarkLSana MarkLSana Sep 19, 2013 4:22 AM in response to Steve Nicholls
    Level 1 (0 points)
    Sep 19, 2013 4:22 AM in response to Steve Nicholls

    I went into settings and turned switch control on for ios7. I also turned scanning off so I don't see the blue highlight box moving around different options. I locked my phone and when I tried to unlock it nothing happens. The screen doesn't respond to touch but the phone is working. Siri and all the external buttons work.

  • by Steve Nicholls,

    Steve Nicholls Steve Nicholls Sep 19, 2013 4:27 AM in response to MarkLSana
    Level 4 (1,550 points)
    Sep 19, 2013 4:27 AM in response to MarkLSana

    I don't have anything in Settings called Switch control.

     

    Please detail all steps you are taking to get to this, so for example to turn on Location Services you'd go to:

     

    Settings->Privacy->Location Services

     

    Regards,

     

     

    Steve

  • by MarkLSana,

    MarkLSana MarkLSana Sep 19, 2013 4:29 AM in response to Steve Nicholls
    Level 1 (0 points)
    Sep 19, 2013 4:29 AM in response to Steve Nicholls

    My phone is locked but I recall it being in Settings>General>Accessiblity

  • by Steve Nicholls,Helpful

    Steve Nicholls Steve Nicholls Sep 19, 2013 4:36 AM in response to MarkLSana
    Level 4 (1,550 points)
    Sep 19, 2013 4:36 AM in response to MarkLSana

    Mark, I've got you.... yes Switch Control is in:

     

    Settings->Accessibility

     

    You do have to scroll down quite a way, and you'll come to a heading of "Physical & Motor" it's the first switch there.

     

    If your phone isn't responding try a reset - hold down the power and home keys until Apple logo is displayed.

     

    Hope this helps,

     

     

    Steve

  • by MarkLSana,

    MarkLSana MarkLSana Sep 19, 2013 4:45 AM in response to Steve Nicholls
    Level 1 (0 points)
    Sep 19, 2013 4:45 AM in response to Steve Nicholls

    Thanks for going through some trouble trying to help me but I just realized I didn't state my entire scenario.

     

    My phone is locked and I'm unable to unlock it. The only way of using my phone is through Switch Control, which I turned on prior to locking my phone. So my phone is in the lock screen and I can't use the touchscreen because Switch Control is on, however; I can't use it to do anything because I didn't set any switches. I'm basically stuck on the lock screen and all I can do at the moment is turn the screen on/off via the button at the top of the phone and triple click the home button which shows a little menu with two options: Invert Colors and Switch Control, but I can't press anything using the screen because it got disabled with Switch Control being turned on and am stuck pressing these two buttons, the home button and lock button.

  • by Steve Nicholls,

    Steve Nicholls Steve Nicholls Sep 19, 2013 4:51 AM in response to MarkLSana
    Level 4 (1,550 points)
    Sep 19, 2013 4:51 AM in response to MarkLSana

    Mark,

     

    Did you do a backup before installing iOS 7? If so here is what I'd suggest, get your iPhone connected to your computer and iTunes, select your iPhone and choose the Restore option where the update section is rather than the second section below, sorry can't think of exact wording, but it's directly to the right of the 'Check for update" button.

     

    This should bascially put your phone back to factory settings, once completed just give it a try to make sure all is well - in fact while you're going through the intro process it'll ask if you want to setup as new iPhone or retrieve from a Backup if you want to restore from a backup straight away you can do this from here.

     

    If you didn't backup right before installing iOS and you do carry out the process above then you will lose data that wasn't backed up since your last backup was completed.

     

    Hope all goes well.

     

     

    Steve

  • by MarkLSana,

    MarkLSana MarkLSana Sep 19, 2013 1:15 PM in response to Steve Nicholls
    Level 1 (0 points)
    Sep 19, 2013 1:15 PM in response to Steve Nicholls

    I tried plugging in my phone to my computer and it says it can't connect to iTunes because I can't enter the passcode lock. I guess my phone turned into a paperwieght now because I can't even factory reset it. Truly stumped :/

     

    Thanks for the help though Steve!

  • by amichcoo,

    amichcoo amichcoo Sep 25, 2013 8:54 AM in response to MarkLSana
    Level 1 (0 points)
    Sep 25, 2013 8:54 AM in response to MarkLSana

    This shows you how to sync when you can't enter passcode...hope it helps http://support.apple.com/kb/HT1808

     

     

     

    I just did the same (touch screen won't work) to my phone

  • by Linda Menkhorst,

    Linda Menkhorst Linda Menkhorst Oct 11, 2013 11:29 AM in response to MarkLSana
    Level 1 (4 points)
    Oct 11, 2013 11:29 AM in response to MarkLSana

    I found the solution when Siri does work: activate Siri through home button: say turn assistive touch on, then everyhting is working again and you can put scanning on and remove the failure. Happy.

  • by radikg,

    radikg radikg Mar 11, 2014 8:46 PM in response to MarkLSana
    Level 1 (0 points)
    Mar 11, 2014 8:46 PM in response to MarkLSana

    you can try 'triple-click' Home button, it would turn off Accessibility, so you can return to normal usage of touchscreen.

  • by CevTheAmazingBoss,

    CevTheAmazingBoss CevTheAmazingBoss May 16, 2014 2:06 PM in response to MarkLSana
    Level 1 (0 points)
    May 16, 2014 2:06 PM in response to MarkLSana

    There is an easyer way to this. Switch control and Voice over can not both be on at the same time.So here are the steps on how to turn it off.

    1. Go on siri (hold down home button)

    2. Tell it to turn on voice over. (You can not tell it to turn off switch control)

    3. Then Voice over will activate and Switch control will turn off. Now go back to siri and tell it to turn off Voice over.

    Now that should have salved your problem.

     

         Regarts,

         Cleve

     

     

     

     

     

     

     

    If you have siri locked there is another way.

     

    This is an easier way. You do not have to set to factory defaults. By: Cleve