0 Replies Latest reply: Sep 19, 2013 2:21 PM by 1112221924bg
1112221924bg Level 1 Level 1 (0 points)

The other evening we had a storm and lightening hit a house a few doors from me. It jolted my chair but that seemed to be all here. I use my laptop most of the time but since there was a software download I went to my 27 inch iMac and could not wake it from sleep. The light on the keyboard is not lit either. I have this connected to a Battery Backup Power so do not know what has happened or what to do. When I push the power button to try to turn it on nothing happens. There is no shound, no video, nothing; however the disk drive that does my time maching backup has a light on it and the other things that are plugged into the battery power pack also have lights on them. The printer is on and says it is ready to print. Since I cannot boot it up I do not know what to do to even try to get it started. I did not know what would happen if I put the first start up disk in  the external disk drive and try that or not. The internal drive is broken. I do not have any repair shops or apple stores around me at all less than 150 miles away and I am disabled with 24/7 help and oxygen so can not take it in. Are there any suggestions that anyone can give me. I have not been able to find any way to reset the backup battery pack either. It is a Tripp-Lite. Any help anyone can give will be greatly appreciated. Thanking you in advance for your time and trouble.

Jean