8 Replies Latest reply: Mar 31, 2014 5:22 PM by chilipepper91
Kiminy Level 1 Level 1 (0 points)

I updated to iTunes 11.1 today, and now iTunes does not recognize my iPod Touch 4G.

 

I have gone through the troubleshooting guide in Apple Support, tried multiple USB cables, uninstalled and reinstalled iTunes multiple times, and still no luck.

 

Windows 8 does see the Touch in the Computer window, so it appears the drivers and services are set up correctly. It just doesn't appear in iTunes at all, so I can't sync.

 

Kim


iPod touch (4th generation), Windows 8, Acer Aspire, Windows 8 64-bit