Currently Being ModeratedSep 19, 2013 8:51 AM (in response to fmongiovi1)
Thanks for the question. I understand you are experiencing audio-related issues with your iPhone 5. The following article may help to resolve your issue:
Note: the article speaks of the "top microphone" on the iPhone 4, there is a related microphone on the iPhone 5 that is located in-between the camera lens and flash (on the back).
Currently Being ModeratedSep 19, 2013 6:06 PM (in response to matt00)
Matt, thanks for responding. The speaker function on my iphone 5 is fine. The EARPIECE slot(top center) is what I have an issue with. It's the calls that I received that are faint.
Currently Being ModeratedSep 19, 2013 6:09 PM (in response to fmongiovi1)
This kind of sounds like a hardware problem. When did this start happening?
Currently Being ModeratedSep 19, 2013 6:15 PM (in response to chasedrgc1223)
It started a few days ago. No physical damage or water damage noted.
A rep from AT&T informed me that their towers are under maintenence through today(9/19). I'll see tommorow if that was the source of the issue.
Currently Being ModeratedSep 19, 2013 6:18 PM (in response to fmongiovi1)
A way to tell if it is AT&T is to make a call and see if the audio on the speaker is like the earpeice speaker. If it is, then it's AT&T (which is highly unlikely) if it's not, then it's a hardware problem. A few of my friends iPhones had that happen and it has to do with wiring and it simply coming loose. Good luck, and hopefully it's just AT&T
Currently Being ModeratedSep 19, 2013 6:48 PM (in response to chasedrgc1223)
Thanks chasedrgc1223. Hopefully its still under warranty !
Currently Being ModeratedSep 25, 2013 10:11 AM (in response to chasedrgc1223)
Got iphone5 replaced. Took it into an apple store and they did some diagnostic testing. The battery wasn't holding charge, the on/off button wasn't working properly, and the original question of faint incoming calls had nothing to do with towers under maintenance. Warranty expired 10/2/13.