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How to install Canon MG3170 printer to Macbook Air (mid 2012), both USB & wifi

2998 Views 2 Replies Latest reply: Sep 22, 2013 1:03 AM by AppleGo RSS
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Sep 19, 2013 10:26 PM

I have been trying to install the Canon MG3170 to my Macbook Air (mid 2012 version) using OS X Version 10.8.4. I followed the paper manual that came with the box & used the CD provided. In the midst of the installation, "AN ERROR OCCURRED WHILE TRYING TO ADD THE SELECTED PRINTER: UNABLE TO FIND THE APPROPRIATE SOFTWARE ON YOUR SYSTEM AFTER RUNNING SOFTWARE UPDATE."

 

Problems:

1) Cannot connect on Network because there is no WPS button on my Airport Extreme and Airport Express.

2) Cannot print, both via USB or wifi network.

 

When I bought the printer, I specifically selected this because it has Airprint and wireless printing and was one of the few printers in the Apple Online store. However, I have been having a lot of issues getting the printer installed to be used on  my Macbook Air.

 

Please help!!

MacBook Air, OS X Mountain Lion (10.8.4)
  • John Galt Level 7 Level 7 (33,110 points)

    It may not solve your problem but OS X 10.8.4 has been superseded. Run Software Update and install all recommended updates. If you missed the OS X 10.8.5 update you may have missed others, including any required Canon printer drivers.

     

    WPS is not implemented in Apple AirPort Base Station hardware, the likely reason being that it is a glaring security flaw. Apple's implementation of WPS allows it to be used strictly for printers. To do that refer to this post: where is the wps button on my airport express. The method applies to the Extreme as well.

    MacBooks  iMacs  iPads  AirPorts, OS X Mountain Lion,  28 years Apple!

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