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How to install Canon MG3170 printer to Macbook Air (mid 2012), both USB & wifi

2998 Views 2 Replies Latest reply: Sep 22, 2013 1:03 AM by AppleGo RSS
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Sep 19, 2013 10:26 PM

I have been trying to install the Canon MG3170 to my Macbook Air (mid 2012 version) using OS X Version 10.8.4. I followed the paper manual that came with the box & used the CD provided. In the midst of the installation, "AN ERROR OCCURRED WHILE TRYING TO ADD THE SELECTED PRINTER: UNABLE TO FIND THE APPROPRIATE SOFTWARE ON YOUR SYSTEM AFTER RUNNING SOFTWARE UPDATE."



1) Cannot connect on Network because there is no WPS button on my Airport Extreme and Airport Express.

2) Cannot print, both via USB or wifi network.


When I bought the printer, I specifically selected this because it has Airprint and wireless printing and was one of the few printers in the Apple Online store. However, I have been having a lot of issues getting the printer installed to be used on  my Macbook Air.


Please help!!

MacBook Air, OS X Mountain Lion (10.8.4)
  • John Galt Level 7 Level 7 (33,110 points)

    It may not solve your problem but OS X 10.8.4 has been superseded. Run Software Update and install all recommended updates. If you missed the OS X 10.8.5 update you may have missed others, including any required Canon printer drivers.


    WPS is not implemented in Apple AirPort Base Station hardware, the likely reason being that it is a glaring security flaw. Apple's implementation of WPS allows it to be used strictly for printers. To do that refer to this post: where is the wps button on my airport express. The method applies to the Extreme as well.

    MacBooks  iMacs  iPads  AirPorts, OS X Mountain Lion,  28 years Apple!


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