HT1212: iOS: Forgotten passcode or device disabled after entering wrong passcodeLearn about iOS: Forgotten passcode or device disabled after entering wrong passcode
Currently Being ModeratedSep 20, 2013 5:50 AM (in response to walt1551)
Just like walt1551, I had the same problem. What should we do to open our iphone 5 after the IOS 7 update? Can anyone share his much-needed solution? thanks
Currently Being ModeratedSep 20, 2013 5:54 AM (in response to hottiger)
Plug it in to your computer running iTunes and restore it. Then Restore your backup.
Currently Being ModeratedSep 22, 2013 3:44 AM (in response to KiltedTim)
I have the same problem. Updated to iOS7, upon reboot I was asked to enter a passcode. I do not remember ever setting one.
I have connected to iTunes and it is telling me to turn off Find my Ipad, on my iPad - but I cant get in to turn it off. I have turned it off on iCloud - but that has not worked.
I have restored to factory settings - it is still asking for a passcode...
Currently Being ModeratedSep 22, 2013 5:45 AM (in response to skinsella.ie)
Is it asking you to enter an existing passcode, or is it asking you to set a passcode?
Currently Being ModeratedSep 23, 2013 5:04 PM (in response to KiltedTim)
It is asking me to enter an existing passcode.
Currently Being ModeratedSep 23, 2013 5:07 PM (in response to walt1551)
For everyone who has this problem - when you first upgraded part of the setup asked you to enter a passcode if your phone did not have one previously. That is the passcode you need now. There is no way around entering the passcode that you created during setup. If you don't remember it you must restore the phone using iTunes, and you will lose all of your content. If you had backed up to iTunes or to iCloud you can restore that backup.
Currently Being ModeratedSep 23, 2013 8:08 PM (in response to Lawrence Finch)
I contacted apple support who advised and assisted me with the same information as u replied above but I am still no further. I was never asked for a pass code when I upgraded to IOS 7. I upgraded my iPhone but it had a pass code so I had no problems. I upgraded my mothers iPad after I upgraded my iPad and got locked out BUT I went in to settings on my mothers iPad before upgrading and turned off pass code so I had no problems after upgrading her iPad. I restored and synced my iPad thru iTunes and it still will not let me get past the screen to enter the 4 digit code which I never had on my iPad. Now what??
Currently Being ModeratedSep 24, 2013 6:10 AM (in response to Lisadipad)
I can assure you that during the initial setup you were asked to enter a passcode if the device did not have one. If you can't remember what you entered you will have to restore the device using Recovery Mode (http://support.apple.com/kb/HT1808) as New.
Currently Being ModeratedOct 1, 2013 5:07 PM (in response to KiltedTim)
Well I followed another poster's advice and yes indeed the default password was the last 4 numbers of my cell number. Perhaps if the download is let unattended as mine was then the password is applied automatically.
Currently Being ModeratedOct 1, 2013 5:11 PM (in response to Gillsleds)
There is no default password. You entered it. Unless someone else set it up in the store and used that value.
Currently Being ModeratedOct 1, 2013 7:19 PM (in response to Lawrence Finch)
I may only be level 1 but my phone works now and it didn't before -:)
Currently Being ModeratedDec 10, 2013 10:52 AM (in response to walt1551)
I have similar response to another issue: