HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod

tichelle

Level 1 (0 points)

Q: i have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable under it, i cant remove it.....connected to itunes and itunes said we are not connected to internet but i am....any help out there

I have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable i plugged it in and itunes is saying im not connected to the internet but i am....any help out there???

iPhone 4S, iOS 7

Posted on Sep 20, 2013 11:25 AM

I have this question too

Q: i have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable under it, i cant remove it.....connect ... more

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by BackgammonThatUp,

BackgammonThatUp Sep 20, 2013 11:40 AM in response to tichelle
Level 2 (350 points)

Sep 20, 2013 11:40 AM in response to tichelle

If you are getting a message that iTunes is not connected to the Internet, try looking at this article: http://support.apple.com/kb/TS1490
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HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Q: i have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable under it, i cant remove it.....connected to itunes and itunes said we are not connected to internet but i am....any help out there

All replies Helpful answers

by BackgammonThatUp,

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