Q: Updating my ATV3 to 6.0 -> Error 1611
Tried to update my ATV3 to 6.0 just a couple of minutes ago, and after it "updated", it told me connect to iTunes which I found weird, specially 'cause I needed a cable the product didn't bring, but anywho, I had one, and did so. After I plugged it in, I clicked on "Restore Apple TV..." which told me it would download and install the new version update. I went for it, but then it got stucked at "Preparing Apple TV for restore..." and after a couple of minutes I got this "unknown error (1611)", which didn't explain anything, and I can't use my ATV now. Can anybody help me please?
OS X Mountain Lion (10.8.5)
Posted on Sep 20, 2013 3:00 PM
You might want to try a different cable. I had to do that:
Someone reported trying a differnet micro USB cable was the only solution, so it appears it's possible that the compatible cable is not only for making sure the ATV can be seen by iTunes, but that the restore can't even complete successfully without that compatible cable.
EDIT: So I guess there could be 3 types of micro USB cables: Those that don't connect the ATV to iTunes at all, those that connect to iTunes but stop completion of the Restore (erro 1611?), and those that are able to achieve both needs.
Posted on Sep 21, 2013 2:22 PM