willjp
Level 1 (0 points)

Q: I cannot open pages, numbers or keynote on iCloud?

I cannot open pages, numbers or keynote on iCloud?

iMac, Mac OS X (10.7.5)

Posted on Sep 21, 2013 12:13 AM

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willjp

Q: I cannot open pages, numbers or keynote on iCloud?

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 21, 2013 1:48 AM in response to willjp
    Level 10 (123,637 points)
    Apple Music
    Sep 21, 2013 1:48 AM in response to willjp

    Hi..

     

    Try this support article > iCloud: Troubleshooting Documents in the Cloud

     

    If nothing there helped, and you are using Safari to access iCloud.com...

     

     

    With Safari open, press Comand + Option + E on your keyboard to empty the Safari cache.

     

    Quit and relaunch Safari, try iCloud.com

     

    If that didn't help, from your Safari menu bar click Safari > Preferences then select the Privacy tab.

     

    Click:  Remove All Website Data

     

    Then quit and relaunch Safari again, try iCloud.com

     

    If that doesn't help, on your Mac, open System Preferecesn > iCloud

     

    Deselect the box next to Documents & Data then reselect it. Give iCloud a few minutes to re sync the data then try iCloud.com.