HT201519: Update the software on your AirPort base station
Learn about Update the software on your AirPort base station
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Helpful answers
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Sep 21, 2013 6:11 AM in response to Lazydaze007by Bob Timmons,Suggest that you take a look at this User Tip from forum expert Tesserax:
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Sep 21, 2013 6:25 AM in response to Bob Timmonsby Lazydaze007,Hi thanks.
I looked at that but I have a pc with windows 7.
I read also about soft start but as soon as I push the button I lose wifi.
I may well be doing something wrong as not tech savvy.
Thanks
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Sep 21, 2013 6:51 AM in response to Lazydaze007by Bob Timmons,★HelpfulSorry, I don't have a Wndows 7 machine here to test.
Connect the PC to one of the LAN <-> ports on the AirPort Extreme using an Ethernet cable, then try the Soft Reset that way.
You can disconnect the Ethernet cable once the AirPort Extreme has been updated.
If that does not work, you will have to use a Hard Reset to reset the AirPort Extreme back to factory default settings, then start over and configure it again.
Once you have the password(s) reset, you might want to write them down.
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Sep 21, 2013 10:20 AM in response to Bob Timmonsby Lazydaze007,Thanks.
Write down the password - good advice- and that jogged my memory enough to remember it!!
Ta very much.
I think the hard wire would have done the job too
Thanks again