HT201519: Update the software on your AirPort base station

Learn about Update the software on your AirPort base station

Lazydaze007

Level 1 (4 points)

Apple Watch

Q: I have AirPort Extreme and would like to update it. How can I find the password to allow this using airport utility..

I need to update firmaware for AirPort Extreme but find that it is password protected. How do I obtain the password? Any help would be useful.

Thanks

AirPort Extreme 802.11n (5th Gen), Windows 7

Posted on Sep 21, 2013 2:58 AM

I have this question too

Q: I have AirPort Extreme and would like to update it. How can I find the password to allow this using airport utility..

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Helpful answers

by Bob Timmons,

Bob Timmons Sep 21, 2013 6:11 AM in response to Lazydaze007
Level 10 (105,243 points)

Wireless

Sep 21, 2013 6:11 AM in response to Lazydaze007

Suggest that you take a look at this User Tip from forum expert Tesserax:

AirPort - Regain Access from Forgotten Passwords
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by Lazydaze007,

Lazydaze007 Sep 21, 2013 6:25 AM in response to Bob Timmons
Level 1 (4 points)

Apple Watch

Sep 21, 2013 6:25 AM in response to Bob Timmons

Hi thanks.
I looked at that but I have a pc with windows 7.
I read also about soft start but as soon as I push the button I lose wifi.
I may well be doing something wrong as not tech savvy.
Thanks
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by Bob Timmons,Helpful

Bob Timmons Sep 21, 2013 6:51 AM in response to Lazydaze007
Level 10 (105,243 points)

Wireless

Sep 21, 2013 6:51 AM in response to Lazydaze007

Sorry, I don't have a Wndows 7 machine here to test.

Connect the PC to one of the LAN <-> ports on the AirPort Extreme using an Ethernet cable, then try the Soft Reset that way.

You can disconnect the Ethernet cable once the AirPort Extreme has been updated.

If that does not work, you will have to use a Hard Reset to reset the AirPort Extreme back to factory default settings, then start over and configure it again.

Once you have the password(s) reset, you might want to write them down.
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by Lazydaze007,

Lazydaze007 Sep 21, 2013 10:20 AM in response to Bob Timmons
Level 1 (4 points)

Apple Watch

Sep 21, 2013 10:20 AM in response to Bob Timmons

Thanks.
Write down the password - good advice- and that jogged my memory enough to remember it!!

Ta very much.
I think the hard wire would have done the job too

Thanks again
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