HT201493: About Find My Friends
Learn about About Find My Friends
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Helpful answers
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Sep 21, 2013 8:25 AM in response to Davidvermaby PuppyLove10014,Same exact problem. I have 5 people - all previously worked perfectly. After ios7 on his phone (I had the beta previously and it worked fine during that) now, 4 of the 5 work perfectly and one is always "Location not Available" - unless we both are side by side with the app open. (May work also with the app open and not together just haven't tried that as of yesterday)
Removed and re added that person. Interesting to note - the email invite never came through to him, no matter what - it DID show in his "requests" section on the app on his phone, but he never got the email invite. I tested the invite process with another email and it went through immediately. so whatever is causing this issue is also causing the email invites not to process/be received.
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Sep 21, 2013 8:33 AM in response to PuppyLove10014by Davidverma,Same problem for me. All the other friends on the app work except one. I tried deleting the app an re downloading, also turning all location services off and back on again.
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Sep 21, 2013 8:37 AM in response to Davidvermaby PuppyLove10014,Ahh I was going crazy thinking it was just us lol. And this is the most important one of course When the emails didn't arrive, I was like huh - then saw the request on his app, clicked it and all worked fine for that time we were physically together with apps open. I figured it was fixed until we were apart today and it went back to location not available.
Did you have that person remove you, log out, delete app, reinstall and then reinvite each other? I think it may be the other person's phone/account etc - not ours - can't understand why email invites would not arrive when the apple ID, email, account, phone is the same - only thing that changed was the software.
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Sep 21, 2013 1:41 PM in response to PuppyLove10014by Trent Burnette,I have the same issue - Seems a lot of other folks are reporting the same problem -
For me - its telling the target person to launch find friends and sign in - and leave it up and running in the back ground. Once the target ... swipes up (closes the app completely) - you can no longer find them
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Sep 21, 2013 1:44 PM in response to Trent Burnetteby PuppyLove10014,Yup that's right - I had my friend leave it on and go to work, then turn it off in 30 mins. Worked for me until that 30 minutes were up now doesn't work. Ahh...
I wonder why/how all the other people work still since I know they don't have the app open. And why most people report only one of however many people total don't work....One of mine is in Ibiza and its working for his entry lol
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Oct 14, 2013 12:04 AM in response to Davidvermaby pak2u,just checked your location services under privacy, find my friend have to be on.
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Oct 14, 2013 9:01 AM in response to pak2uby PuppyLove10014,LOL it's not that, obviously that was on. There was a glitch when ios7 first came out that they have since fixed.