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kontehsana

Q: my iphone is locked i need a help

my i phone is locked i need help

Posted on Jun 6, 2012 5:19 PM

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Q: my iphone is locked i need a help

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  • by Ralph Landry1,

    Ralph Landry1 Jun 6, 2012 5:23 PM in response to kontehsana
    Level 8 (41,782 points)
    Jun 6, 2012 5:23 PM in response to kontehsana

    Locked in what way?  Forgotten passcode?  If so, connect to iTunes on the computer you normally use with it and have a backup, start in reovery mode by starting iTunes, connect the USB end of the cable, hold the home button on the iPhone and attach the 30-pin connector to the iPhone.  When the iPhone appears, select and go into restore mode restoring from a backup.

  • by Margaret211,

    Margaret211 Margaret211 May 3, 2013 3:04 PM in response to Ralph Landry1
    Level 1 (0 points)
    May 3, 2013 3:04 PM in response to Ralph Landry1

    what if its not the computer we use cause we dont have one?

  • by Ralph Landry1,

    Ralph Landry1 May 3, 2013 4:27 PM in response to Margaret211
    Level 8 (41,782 points)
    May 3, 2013 4:27 PM in response to Margaret211

    Did you make a backup in iCloud?  Since you don't have a computer, if there is no iCloud backup all content will be lost.  When your iPhone is passcode-disabled, there is no option but recovery mode and then restoration.  Going into recovery mode erases all content.  Restore restores it to factory condition.  You then have to use a backup to regain your personal content.

     

    Bottom-line: if you lockup an iDevice due to forgotten passcode and do not have an existing backup, you will lose all content you had on that iDevice.

  • by triciatrudell,

    triciatrudell triciatrudell Sep 21, 2013 2:46 PM in response to kontehsana
    Level 1 (0 points)
    Sep 21, 2013 2:46 PM in response to kontehsana

    can someone call my phone to see if i can by pass this mess 402-517-6972