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Recurring Kernel Panic (help)

895 Views 8 Replies Latest reply: Oct 21, 2013 9:49 AM by conor4000 RSS
cgalletti Calculating status...
Currently Being Moderated
Sep 21, 2013 1:23 PM

Hi all,

thisi is my first support request.

In the last week I experienced few Kernel Panic and I'm very worry about this.

May you help me looking at the following panir report?

Thanks in advance!

 

Interval Since Last Panic Report:  16441 sec

Panics Since Last Report:          2

Anonymous UUID:                    6688FC3F-C42A-5593-01CA-454FB644FD0B

 

Sat Sep 21 21:51:54 2013

panic(cpu 0 caller 0xffffff7f836c7f1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f284d000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80f2162ef0 : 0xffffff800141d636

0xffffff80f2162f60 : 0xffffff7f836c7f1a

0xffffff80f2163030 : 0xffffff7f81c7726c

0xffffff80f21630f0 : 0xffffff7f81d4a1f6

0xffffff80f2163130 : 0xffffff7f81d4a254

0xffffff80f21631a0 : 0xffffff7f8200f278

0xffffff80f21632d0 : 0xffffff7f81d72ad1

0xffffff80f21632f0 : 0xffffff7f81c7e03f

0xffffff80f21633a0 : 0xffffff7f81c7bad6

0xffffff80f21635a0 : 0xffffff7f81c7d3ff

0xffffff80f2163670 : 0xffffff7f82b9093e

0xffffff80f2163730 : 0xffffff7f82bbc028

0xffffff80f21637b0 : 0xffffff7f82ba3460

0xffffff80f2163810 : 0xffffff7f82ba3d41

0xffffff80f2163860 : 0xffffff7f82ba41f3

0xffffff80f21638d0 : 0xffffff7f82ba4a53

0xffffff80f2163910 : 0xffffff7f82b6fedf

0xffffff80f2163a90 : 0xffffff7f82ba0f8f

0xffffff80f2163b50 : 0xffffff7f82b6e978

0xffffff80f2163ba0 : 0xffffff800186f789

0xffffff80f2163bc0 : 0xffffff8001870d30

0xffffff80f2163c20 : 0xffffff800186e74f

0xffffff80f2163d70 : 0xffffff8001498c21

0xffffff80f2163e80 : 0xffffff8001420b4d

0xffffff80f2163eb0 : 0xffffff8001410448

0xffffff80f2163f00 : 0xffffff800141961b

0xffffff80f2163f70 : 0xffffff80014a6546

0xffffff80f2163fb0 : 0xffffff80014cf473

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f836ba000->0xffffff7f836ccfff

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f836b5000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f81979000

            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f836a1000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f81a94000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f81c02000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f81bbf000

         com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f81c 16000->0xffffff7f81eb8fff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f81979000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f81c02000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f81bbf000

         com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f81ec4000->0xffffff7f82197fff

            dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f81c 16000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f81979000

         com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f82b5c0 00->0xffffff7f82c29fff

            dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f81c 16000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f81c02000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f81979000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f81bbf000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

12F37

 

Kernel version:

Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64

Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5

Kernel slide:     0x0000000001200000

Kernel text base: 0xffffff8001400000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 15545716858420

last loaded kext at 3609169076671: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f837f4000, size 16384)

last unloaded kext at 9193761333538: de.novamedia.driver.NMSmartplugSCSIDevice          1.0.1 (addr 0xffffff7f82211000, size 32768)

loaded kexts:

com.regularrateandrhythm.driver.RowmoteIREmu          1.0

com.rim.driver.BlackBerryUSBDriverInt          0.0.67

com.apple.filesystems.smbfs          1.8.4

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AGPM          100.13.12

com.apple.iokit.IOBluetoothSerialManager          4.1.7f2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f2

com.apple.driver.AppleHDA          2.4.7fc2

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleLPC          1.6.3

com.apple.driver.AppleIntelHDGraphics          8.1.6

com.apple.driver.AppleIntelHDGraphicsFB          8.1.6

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleSMCLMU          2.0.3d0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.4.5

com.apple.driver.SMCMotionSensor          3.0.3d1

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.GeForce          8.1.6

com.apple.driver.AppleUpstreamUserClient          3.5.12

com.apple.driver.AppleMikeyDriver          2.4.7fc2

com.apple.driver.AppleSMBusPCI          1.0.11d1

com.apple.driver.AppleMuxControl          3.4.5

com.apple.driver.AppleMCCSControl          1.1.11

com.apple.driver.AppleUSBTCButtons          237.1

com.apple.driver.AppleUSBCardReader          3.3.1

com.apple.driver.AppleUSBTCKeyboard          237.1

com.apple.driver.AppleIRController          320.15

com.apple.iokit.SCSITaskUserClient          3.5.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.3.5

com.apple.driver.AppleUSBHub          623.4.4

com.apple.driver.AirPort.Brcm4331          615.20.17

com.apple.driver.AppleAHCIPort          2.6.6

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4

com.apple.driver.AppleUSBEHCI          621.4.6

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          1.8

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.8

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2.1

com.apple.driver.AppleIntelCPUPowerManagement          214.0.0

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2

com.apple.driver.DspFuncLib          2.4.7fc2

com.apple.iokit.IOAudioFamily          1.9.2fc7

com.apple.kext.OSvKernDSPLib          1.12

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.4.1d11

com.apple.iokit.IOSurface          86.0.4

com.apple.iokit.IOBluetoothFamily          4.1.7f2

com.apple.kext.triggers          1.0

com.apple.nvidia.nv50hal          8.1.6

com.apple.NVDAResman          8.1.6

com.apple.driver.AppleHDAController          2.4.7fc2

com.apple.iokit.IOHDAFamily          2.4.7fc2

com.apple.driver.AppleGraphicsControl          3.4.5

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleSMC          3.1.5d4

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.7

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.3.7

com.apple.driver.AppleUSBMultitouch          237.3

com.apple.iokit.IOUSBHIDDriver          623.4.0

com.apple.driver.AppleUSBMergeNub          621.4.6

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.5

com.apple.iokit.IOUSBUserClient          630.4.4

com.apple.iokit.IO80211Family          530.5

com.apple.iokit.IOAHCIFamily          2.5.1

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IONetworkingFamily          3.0

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          1.8.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220.3

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          345

com.apple.driver.AppleKeyStore          28.21

com.apple.iokit.IOUSBMassStorageClass          3.5.2

com.apple.driver.AppleUSBComposite          621.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6

com.apple.iokit.IOStorageFamily          1.8

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6

com.apple.iokit.IOUSBFamily          630.4.5

com.apple.driver.AppleACPIPlatform          1.8

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53533531323634485A2D3147314131

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS725050A9A362, 500,11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

MacBook Pro, OS X Mountain Lion (10.8.5)
  • Kappy Level 10 Level 10 (221,010 points)
    Currently Being Moderated
    Sep 21, 2013 1:25 PM (in response to cgalletti)

    Take the computer in for service. Looks like GPU failure.

  • Linc Davis Level 10 Level 10 (107,650 points)
    Currently Being Moderated
    Sep 21, 2013 2:13 PM (in response to cgalletti)

    You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:

    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.

    Print the first page of the panic report, and the support page linked above, and bring them with you.

    Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair. The model was discontinued in February 2011, so the replacement program will be ending quite soon.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

     

     

    Sometimes the replacement part is also defective, so be prepared for that possibility.
       
    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
       
    *An SSD doesn't need to be zeroed.

  • clintonfrombirmingham Level 7 Level 7 (26,695 points)
    Currently Being Moderated
    Sep 23, 2013 12:33 AM (in response to cgalletti)

    I'm hoping that you're within 3 years of purchase...

     

    Mid-2010 15" MacBook Pros - the bad NVIDIA GPU

     

    If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.

     

    Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:

     

    Kernel Extensions in backtrace (with dependencies):          com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000          com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000          com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000

     

     

    Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…

     

    So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.

     

    Good luck,

     

    Clinton

    MacBook Pro (15-inch Late 2011), OS X Mountain Lion (10.8.5), 16GB RAM 512GB SSD Apple TB Display
  • clintonfrombirmingham Level 7 Level 7 (26,695 points)
    Currently Being Moderated
    Sep 23, 2013 1:09 AM (in response to cgalletti)

    You'll be covered - just get in quickly. Your logic board will be replaced free of charge - just take in a print out of your kernel panic and a copy of the Knowledge Base article and you should have no problems.

     

    Best of luck,

     

    Clinton

  • conor4000 Calculating status...
    Currently Being Moderated
    Oct 21, 2013 9:49 AM (in response to cgalletti)

    Clinton is right get it in fast. I finally got the time to get into the genius bar today to find out my May 2010 Macbook is too late to rescue. I am a bit disappointed to be honest.

     

    The gfxcardstatus app is life saver, without it my macbook would be unuseable. I was experiencing 4-5 grey screens a day which was an impossible situation. Using gfxstatus I set the control to Integrated only, which disables the Nvidia card. There is some satisfaction on knowing the cause of the problem but I had expected better from a high end apple machine.

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