Skip navigation
This discussion is archived

HELP (after XSAN controller crash files are not accessible)

792 Views 8 Replies Latest reply: Sep 23, 2013 10:14 PM by sgrappone RSS
Shaggy Level 1 Level 1 (50 points)
Currently Being Moderated
Aug 7, 2013 2:32 AM



We are having a major issue with one of our XSAN setups. During my breah one of the Xsan controller crashed and burned. So a college that to resuce it by rebuilding the contoller and adding the Luns to the Xsan volume.


The files are not showing up but they are still there when doing a data recovery scan.

So where I Need help with (never done this before) to get the files back. What would be next steps to get the data back?

Oh yeah, I will veryfy this today but I think the LUNS have the same identifiers and LUN ID asigned as the previous controller settings.


This Xsan setup is made out of Mac Pro Mountain Lion Xsan 3.0 (controller), two Promise Vtrak E-Class Raids and one Sandbox.


Appreciate any help thanks!

  • sgrappone Calculating status...

    I would be more than happy to help you, unfortunately I do not have that much information, I have some questions below.


    -Are you able to mount a volume with nothing in it?

    -Did you have a backup of the configuration files?

    -What do you mean by "Data recovery scan?"    are you talking about cvfsck?

    -If you are referring to a cvfsck what flags did you use after the command for example did you run cvfsck -nv

    -What are the logs saying?


    If you want me to login and fix it please let me know the best way to chat. e-mail, phone, skype.

  • sgrappone Level 1 Level 1 (5 points)

    Hi Shaggy, Give me a call I will give you a hand.



  • sgrappone Level 1 Level 1 (5 points)

    I will definately help you out. I apologize that I do not have iChat. But you can e-mail my personal e-mail


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.