HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
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Sep 23, 2013 5:40 AM in response to mflaimby pvonk," their own personalized iCloud" - what do you mean by this? If they added their own icloud account, then without knowing the ID and password, you won't be able to track them.
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Sep 23, 2013 5:50 AM in response to pvonkby mflaim,Before the update on our iPhones, I was able to enter my iCloud account, in settings then iCloud, with my password and turn on Find My IPhone. Then they added their own iCloud I'd and password. It was able able to store 2 iCloud accounts. Now it will only store one. The steps I took after the software update was SETTINGS,, then OTHER, then ICLOUD, then I entered my ID and password, and when I did this, the Find my Phone icon did not appear.