1 2 3 Previous Next 32 Replies Latest reply: Oct 19, 2013 9:01 PM by Michael Campbell4
RCobbe Level 1 Level 1 (0 points)

I just updated to MacOS 10.8.5 and iTunes 11.1, and I'm seeing some really irritating behavior from iTunes. 

 

To reproduce:

  1. Start playing a playlist in the library
  2. While iTunes is playing, hit command-L to jump to the currently playing song.

 

At this point, the iTunes UI completely freezes.  It continues playing the current track, but it completely stops at that point.  The iTunes window itself is completely unresponsive -- spinning beachball and everything -- and I have to force-quit the application.

 

I've been able to reproduce this very consistently this evening.  The last time it froze, I got the crash-reporter dialog box, which I filled out and submitted, so hopefully someone at Apple will look into this soon.

 

Has anyone else seen this behavior?


iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.5)
  • 1. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    BigHum Level 1 Level 1 (0 points)

    I have the freezing issue as well; however, mine happens when I stream a movie/tv show to my appletv and has happened a few time when i've updated iTunes Match.

  • 2. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    Lost in Asia Level 2 Level 2 (345 points)

    Yup - exactly the same behavior for me. It also freezes if I try to select "Next" or "Previous" in the track Get Info pane.

     

    The freezing with Command-L / Go to Current Song issue is also discussed in this thread.

     

    I wonder how many weeks it's going to take me to STOP using that command? I've had to force quit so many times in the past few days.

  • 3. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    yellowsubmariner Level 1 Level 1 (0 points)

    RCobbe wrote:

     

    I just updated to MacOS 10.8.5 and iTunes 11.1, and I'm seeing some really irritating behavior from iTunes. 

     

    To reproduce:

    1. Start playing a playlist in the library
    2. While iTunes is playing, hit command-L to jump to the currently playing song.

     

    At this point, the iTunes UI completely freezes.  It continues playing the current track, but it completely stops at that point.  The iTunes window itself is completely unresponsive -- spinning beachball and everything -- and I have to force-quit the application.

     

    I've been able to reproduce this very consistently this evening.  The last time it froze, I got the crash-reporter dialog box, which I filled out and submitted, so hopefully someone at Apple will look into this soon.

     

    Has anyone else seen this behavior?

    Yes, this is a real problem.  Apple's really broken iTunes with 11.1.  The "Next" and "Previous" commands within "Get info" work for me at the "Music" level, but do not work when I am down inside playlists.  Spinning beach ball and then I have to Force-quit.  Command-L is dead for me too and I have to Force-quit.  Makes you wonder about the level of testing that is carried out prior to release.  Both of these seem to be related to playlists and their heierarchic nature.  I hope it's an easy bug to fix and the next version addresses these issues.

  • 4. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    varjak paw Level 10 Level 10 (169,765 points)

    For what it's worth, the problem does not happen on my system, unless I'm misunderstanding your scenario. Command-L jumps to the currently-playing track without any iff effect. The "Next" and "Previous" commands as mentioned by others also work without problem for me. So this is not a universal problem, at any rate.

     

    Regards.

  • 5. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    AJ OK Level 1 Level 1 (0 points)

    Same problem. Can't use next or previous in Get Info screen. Itunes hangs and I have to Force Quit.

  • 6. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    Lost in Asia Level 2 Level 2 (345 points)

    Thanks varjak paw - that is useful to know. Do you mind my asking what your system is? Mine is a late 2009 iMac, and I'm having permanent hangs on Command-L and the Next / Pervious commands.

  • 7. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    yellowsubmariner Level 1 Level 1 (0 points)

    I would be curious to know if you were trying this within the Music library or down in a playlist that you created.  The Next and Previous functions work when I am in the Music library, but not when I do this for tracks within a playlist.  Command-L does not seem to work at all for me.  Thanks.  BTW, I am running OS 10.6.8 on a 2009 or 2010 Mac mini.

  • 8. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    Lost in Asia Level 2 Level 2 (345 points)

    Good question yellowsubmariner: the behavior on my system is exactly the same as what you report here.

    • If I'm in the Music library (i.e. the big collection of all music, that iTunes automatically makes): Command-L and the Next/Previous functions work fine.
    • If I'm in a playlist: Command-L and the Next/Previous functions freeze the system.

     

    I hadn't noticed that they work in the Music library, I guess because I never use that view!

  • 9. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    RCobbe Level 1 Level 1 (0 points)

    Yeah, it seems to be sporadic even on my system, which may mean this is difficult for the folks at Apple to track down.  Still, I keep sending them crash reports, so hopefully they'll get enough information to reproduce this in-house soon.

  • 10. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    varjak paw Level 10 Level 10 (169,765 points)

    Lost in Asia wrote:

     

    Thanks varjak paw - that is useful to know. Do you mind my asking what your system is? Mine is a late 2009 iMac, and I'm having permanent hangs on Command-L and the Next / Pervious commands.

     

    Late 2012 27' iMac with the 3.4GHz i7 processor running the latest version of OS X. Anyone with this problem might try rebuilding their iTunes library to see if that makes any difference:

     

    http://support.apple.com/kb/HT1451

     

    Regards.

  • 11. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    Tal Rotbart Level 1 Level 1 (0 points)

    I'm in exactly the same boat-- Command L fails in playlists (freezees iTunes, must Force Quit it) but works in the global music collection. Frustrating!

  • 12. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    varjak paw Level 10 Level 10 (169,765 points)

    yellowsubmariner wrote:

     

    I would be curious to know if you were trying this within the Music library or down in a playlist that you created.  The Next and Previous functions work when I am in the Music library, but not when I do this for tracks within a playlist.  Command-L does not seem to work at all for me.  Thanks.  BTW, I am running OS 10.6.8 on a 2009 or 2010 Mac mini.

     

    It works for me in all places; the Songs, a playlist created manually, and Smart Playlists.

     

    Regards.

  • 13. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    Tal Rotbart Level 1 Level 1 (0 points)

    What OS and what build version of iTunes do you have?

     

    Mine is Mac OS X 10.8.5, iTunes 11.1 (126) 64-bit.

  • 14. Re: Anyone else seeing iTunes 11.1 freeze after cmd-L?
    RCobbe Level 1 Level 1 (0 points)

    Sorry; I should have included this originally.

     

    I'm running the same versions you are: MacOS 10.8.5, iTunes 11.1 (126) 64-bit.

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