Currently Being ModeratedSep 22, 2013 1:43 AM (in response to ERock69)
I've post this question & no reply from anyone. Apple?
Currently Being ModeratedSep 22, 2013 4:10 AM (in response to ERock69)
I've figure it out what the issue is. Assuming you've all updated to iOS7.0.1. What you probably have done (which I also did) was setting restrictions in settings so password is required every time a purchase is made instead of the default 15mins. You'll need to leave that setting as it is which is the 15mins then it should work. Cause if you choose to use you fingerprint for all itunes/App Store purchases then it'll ask you to scan every single time anyway ignoring the 15mins rule. Hope this helps.
Currently Being ModeratedSep 22, 2013 4:36 AM (in response to Alive_84)
So that works, but for some reason it cannot be changed when you have age limits on for the App Store. I put age limits down since my kids use my phone a lot.
Currently Being ModeratedSep 22, 2013 5:03 AM (in response to ERock69)
Vinny your right. Setting restrictions shouldn't stop it from working. There're bugs to be fixed.
Currently Being ModeratedSep 23, 2013 8:07 AM (in response to Alive_84)
Getting the same issue here as well. Works on opening the phone but for buying apps it doesn't.
Have tried turning the touch id off and resetting it.
Have tried a full re install of the phone as a new phone.
I've even been to the apple store and they are stumped.
Currently Being ModeratedSep 25, 2013 5:16 PM (in response to ERock69)
Ive had same problem even after 7.0.1 update. I think it has to do with turning off restrictions.
Currently Being ModeratedOct 24, 2013 10:21 PM (in response to ERock69)
I am having the same problem with the app store and itunes continually asking for my password even though touch ID is enabled. I've tried closing all the apps and restarting and it still doesn't work.
Currently Being ModeratedOct 25, 2013 12:30 PM (in response to ERock69)
Same here. Unlocking the phone works fine, but during purchase I'm being asked for password as usual.
Currently Being ModeratedOct 25, 2013 12:34 PM (in response to Alive_84)
It's not a bug it was meant to be that way, either use it with the setting as 15 minutes or don't use it that's your option.
Currently Being ModeratedOct 25, 2013 12:37 PM (in response to ERock69)
Hi i never updated my experience with the genius & applcare.
Well one issue we found was that my card that i use for itunes was out of date and i had not updated the card details. Now it seems that unfortunaly if you have not used the app store for a while then you will need to always add your password.
Try putting in the password then going to another app and installing that. It then should ask for your print.
Also you have to have the Require Password selected to 15 mins in restrictions.
Currently Being ModeratedNov 1, 2013 1:48 AM (in response to ERock69)
I was having this issue too, it was always asking for the passcode even though the setting was on for iTunes & App Store. To fix it I turned it off and then back on again, it asked for my password and then it worked.
- Go to Settings -> General -> Touch ID & Passcode -> Touch ID
- Disable iTunes & App Store
- Re-enable iTunes & App Store
- Enter your passcode one last time
- It should work
Also as others mentioned, under General -> Restrictions -> Require Password might need to be set to 15 minutes.
Currently Being ModeratedNov 1, 2013 2:10 PM (in response to stuart-from-clowdy.com)
It doesn't work though.
On my phone once you enable touch for unlocking the phone, the password required changes to immediately and there are no other options to be selected, so its not possible to set it.
Currently Being ModeratedNov 2, 2013 5:43 AM (in response to Matt-UK)
Spent a long time on the phone with Apple this morning, and they confirmed to me that there is an issue with 7.03 relating to this.
In my case, the issue arose because I restored a configuration from iPhone 5 onto the iPhone 5S. The touch / purchasing was working fine when setup as a new iPhone, but as soon as I restored on top, then it stopped working, and all the restriction settings were screwed up and you couldn't change them.
The fix, was to restore the iPhone and set it up as a new iPhone (which in my case isn't possible due to some of the applicatons I have installed and the additional configuration they need) but hopefully there will be a fix coming in 7.04?