1 Reply Latest reply: Sep 23, 2013 1:57 PM by Brandon2184
iphone4support Level 1 Level 1 (0 points)



After installing iOS 7 (and skipping the passcode step), my iPhone 4 is locked with a complex passcode even though I never created a complex passcode on my phone.


I had forgotten my Apple ID passcode, so a rep had me reset it and that works online, but not on my phone.  How can I get into my own phone without a factory restore & loss of data?


Thank you for your time.




iOS 7