After installing iOS 7 (and skipping the passcode step), my iPhone 4 is locked with a complex passcode even though I never created a complex passcode on my phone.
I had forgotten my Apple ID passcode, so a rep had me reset it and that works online, but not on my phone. How can I get into my own phone without a factory restore & loss of data?
Thank you for your time.
If you do not know the password, you will need to restore from an unencrypted backup in iTunes. See this article for more information: http://support.apple.com/kb/ht1212
Retrieving data ...