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All replies
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Helpful answers
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Sep 22, 2013 6:58 AM in response to zorggerby R C-R,zorgger wrote:
Luckily I found this thread and hope Apple fixes this soon.
Then do your part: file a feedback report!
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Sep 22, 2013 11:08 AM in response to CelestianX_by Amm0Chief,in the same boat here. Did leave feedback. hope apple does something soon because this is ridiculous!
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Sep 22, 2013 5:10 PM in response to CelestianX_by OtherWhere,Same problem. Mac mini. I've had no issues until this latest update. Now I lose sound every time it comes back from Sleep mode. Only a restart restores it for that session.
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Sep 23, 2013 12:51 AM in response to CelestianX_by bombjaxx,Great thread - thanks for the temporary fix (repairing disk then restarting) however, as everyone else has found this only works once as you have to then restart each time to get sound working rather than just waking from sleep mode. Its a very annoying bug and Im seeing this on a Macbook air. Have left the feedback for Apple too (thx for that link as well!), lets hope they fix very soon.
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Sep 23, 2013 1:43 PM in response to CelestianX_by ec51,I'm surprised there's still no fix for this.
Same issue with late 2012 quad-core.
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Sep 23, 2013 2:33 PM in response to CelestianX_by firstcause,No! You are not alone, this same exact issue as you describe it perfectly is happening to me.
At first I thought the hardware was failing, but now that I read your issue I know that it is the recent spate of "updates" that Apple pushed out.
Clearly they have broken something in the code...
Lets hope they fix it ASAP, I am very disappointed!
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Sep 23, 2013 2:34 PM in response to R C-Rby firstcause,How do we "file a report" ??
How about a link next time?
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Sep 23, 2013 3:23 PM in response to firstcauseby R C-R,firstcause wrote:
How do we "file a report" ??
How about a link next time?
It's been posted several times in this topic already, but one more time: http://www.apple.com/feedback/macosx.html
Also, please note that many users are not seeing this behavior so it is possible the cause is something other than the update itself, even if began immediately after the update was applied. It may not be true for this particular problem but it is quite possible some third party system-level addition is interfering with normal operation (or interfered with applying the update properly).
For this reason, you need to include in your feedback report any info you can about this kind of software that might have been installed & running on your Mac when you applied the update. One way to gather that kind of info is with Etrecheck, a free little utility written by a forum regular. It is intended to be used to post this info to these forums (& it isn't a bad idea to do that) but if you know something about daemons, agents, startup items, etc., you can copy the relevant info to your report.
It is important to do this because Apple can't fix something it can't reproduce during testing, & it probably won't fix anything that isn't caused by its own code.
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Sep 23, 2013 6:59 PM in response to CelestianX_by BadWlf,I posted previously about having the same issue. R C-R made the comment about not all folks not having the same issue and I got to wondering if there is anything similar in our setups. There seem to be a number (but not all) that are using Mac Minis connected via HDMI to a TV and utlizing the device as an HTPC.
I'm wondering how many have installed some alternate audio codec. I've installed Perian and am going to uninstall to see if it makes a difference. If it doesn't, I'm going to reinstall the last patch as well to see if that makes a difference. Other than that, my Mac is pretty basic vanilla deployment.
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Sep 23, 2013 7:33 PM in response to BadWlfby ec51,Repaired permissions did nothing. I used to have Perian installed - but uninstalled it some time ago.
Interesting.
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Sep 24, 2013 4:43 AM in response to CelestianX_by AwwYeahh,The only temporary fix i have found so far is to reboot my macbook air, go to system prefs and turn off sleep. As long as the laptop never sleeps then the sound stays on......
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Sep 24, 2013 4:56 AM in response to AwwYeahhby R C-R,AwwYeahh wrote:
The only temporary fix i have found so far is to reboot my macbook air, go to system prefs and turn off sleep. As long as the laptop never sleeps then the sound stays on......
Did you ever try starting up in safe mode to see if your problem disappeared? It doesn't take long & it will tell you very quickly if the cause of the problem is in the OS itself or something else.
You also might want to run Etrecheck & post the results. It isn't that unusual for some app to install a system level component, often without any explicit notification to the user that it has done so. If that component is not fully compatible with an OS update, it can cause all kinds of weird issues, including with things not directly related to its function.
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Sep 24, 2013 8:11 AM in response to R C-Rby BadWlf,run Etrecheck & post the results.
So, I uninstaled Perian, but no change. I have yet to attempt to re-run the update. I did do an Etrecheck. my results are:
Hardware Information:
Mac mini (Mid 2011)
Mac mini - model: Macmini5,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
2 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 288 MB
System Software:
OS X 10.8.5 (12F37) - Uptime: 0 days 12:52:43
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.45 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.logmein.driver.LogMeInSoundDriver (1.0.2)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.barebones.textwrangler.plist
[loaded] com.google.keystone.daemon.plist
[not loaded] com.logmein.logmeinblanker.plist
[loaded] com.logmein.logmeinserver.plist
[loaded] com.logmein.raupdate.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[loaded] com.google.keystone.agent.plist
[failed] com.logmein.LMILaunchAgentFixer.plist
[loaded] com.logmein.logmeingui.plist
[loaded] com.logmein.logmeinguiagent.plist
[not loaded] com.logmein.logmeinguiagentatlogin.plist
[loaded] com.wacom.pentablet.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
User Login Items:
iTunesHelper
Dropbox
BambooCore
3rd Party Preference Panes:
PenTablet
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
WacomNetscape.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
5% Pandora
3% WindowServer
2% EtreCheck
1% coreaudiod
1% Google Chrome
0% LogMeIn
0% fontd
0% ps
0% configd
0% Dropbox
Top Processes by Memory:
98 MB Google Chrome
72 MB Pandora
49 MB Google Chrome Helper
47 MB Finder
37 MB WindowServer
35 MB Dropbox
33 MB mds
31 MB helpd
27 MB DashboardClient
21 MB CVMCompiler
Virtual Memory Statistics
173 MB Free RAM
691 MB Active RAM
521 MB Inactive RAM
659 MB Wired RAM
1.19 GB Page-ins
442 MB Page-outs
I see some fails in there. I could probably uninstall LogMeIn and the Wacom tablet. Neither are really being used on this machine. The only other thing that I wonder about is the "Problem System Launch Agents" section. Without looking, I don't know if that is normal or not.
Thanks in advance for looking.
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Sep 24, 2013 9:34 AM in response to BadWlfby MikeinAustin,Here's mine. See anything noteworthy? I don't, but I don't exactly know what I'm looking for, either.
Hardware Information:
Mac mini (Late 2012)
Mac mini - model: Macmini6,2
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 768 MB
System Software:
OS X 10.8.5 (12F37) - Uptime: 1 day 0:36:31
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Home (disk0s2) /: 999.35 GB (271.9 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.Cycling74.driver.Soundflower (1.6.6)
com.logmein.hamachi (1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.elgato.EyeConnect.plist
[loaded] com.logmein.hamachi.plist
[loaded] com.splashtop.streamer-daemon.plist
Launch Agents:
[loaded] com.logmein.hamachimb.plist
[not loaded] com.splashtop.streamer-for-root.plist
[loaded] com.splashtop.streamer-for-user.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f 7ae.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.plexapp.helper.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.victorpimentel.TVShowsHelper.plist
User Login Items:
iTunesHelper
Dropbox
Plex Media Server
EyeTV Helper
3rd Party Preference Panes:
Citrix online plug-in
Flash Player
TVShows
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
CitrixICAClientPlugIn.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
LogitechHarmony.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
QuickTime Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
19% mds
7% WindowServer
3% EyeTV
1% EtreCheck
1% uTorrent
0% Plex Media Server
0% Dock
0% ocspd
0% Finder
0% Plex Plug-in [com.plexapp.system]
Top Processes by Memory:
467 MB iTunes
221 MB WebProcess
180 MB Safari
172 MB EyeConnect
90 MB mds
90 MB WindowServer
90 MB EyeTV
82 MB Plex Media Server
82 MB Dropbox
74 MB Dock
Virtual Memory Statistics
1.54 GB Free RAM
3.20 GB Active RAM
1.71 GB Inactive RAM
1.54 GB Wired RAM
752 MB Page-ins
0 B Page-outs