CelestianX_

Q: OSX 10.8.5 Update HDMI sound not output after source switch

Upgraded my Mac Mini this morning with latest update. Ever since, everytime I switch source on my TV from one to another, I'm not garanteed to have sound being output on my Mac Mini. Only solution is to reboot.

 

Am I the only one facing this kind of issue???

Posted on Sep 13, 2013 3:33 PM

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Q: OSX 10.8.5 Update HDMI sound not output after source switch

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  • by R C-R,

    R C-R R C-R Sep 22, 2013 6:58 AM in response to zorgger
    Level 6 (17,690 points)
    Sep 22, 2013 6:58 AM in response to zorgger

    zorgger wrote:

    Luckily I found this thread and hope Apple fixes this soon.                

    Then do your part: file a feedback report!

  • by Amm0Chief,

    Amm0Chief Amm0Chief Sep 22, 2013 11:08 AM in response to CelestianX_
    Level 1 (0 points)
    Sep 22, 2013 11:08 AM in response to CelestianX_

    in the same boat here. Did leave feedback. hope apple does something soon because this is ridiculous!

  • by OtherWhere,

    OtherWhere OtherWhere Sep 22, 2013 5:10 PM in response to CelestianX_
    Level 1 (0 points)
    Sep 22, 2013 5:10 PM in response to CelestianX_

    Same problem.  Mac mini.  I've had no issues until this latest update.  Now I lose sound every time it comes back from Sleep mode.  Only a restart restores it for that session.

  • by bombjaxx,

    bombjaxx bombjaxx Sep 23, 2013 12:51 AM in response to CelestianX_
    Level 1 (0 points)
    Sep 23, 2013 12:51 AM in response to CelestianX_

    Great thread - thanks for the temporary fix (repairing disk then restarting) however, as everyone else has found this only works once as you have to then restart each time to get sound working rather than just waking from sleep mode. Its a very annoying bug and Im seeing this on a Macbook air. Have left the feedback for Apple too (thx for that link as well!), lets hope they fix very soon.

  • by ec51,

    ec51 ec51 Sep 23, 2013 1:43 PM in response to CelestianX_
    Level 1 (0 points)
    Sep 23, 2013 1:43 PM in response to CelestianX_

    I'm surprised there's still no fix for this.

     

    Same issue with late 2012 quad-core.

  • by firstcause,

    firstcause firstcause Sep 23, 2013 2:33 PM in response to CelestianX_
    Level 1 (0 points)
    Sep 23, 2013 2:33 PM in response to CelestianX_

    No! You are not alone, this same exact issue as you describe it perfectly is happening to me.

     

    At first I thought the hardware was failing, but now that I read your issue I  know that it is the recent spate of "updates" that Apple pushed out.

     

    Clearly they have broken something in the code...

     

    Lets hope they fix it ASAP, I am very disappointed!

  • by firstcause,

    firstcause firstcause Sep 23, 2013 2:34 PM in response to R C-R
    Level 1 (0 points)
    Sep 23, 2013 2:34 PM in response to R C-R

    How do we "file a report" ??

     

    How about a link next time?

  • by R C-R,

    R C-R R C-R Sep 23, 2013 3:23 PM in response to firstcause
    Level 6 (17,690 points)
    Sep 23, 2013 3:23 PM in response to firstcause

    firstcause wrote:

     

    How do we "file a report" ??

     

    How about a link next time?

    It's been posted several times in this topic already, but one more time: http://www.apple.com/feedback/macosx.html

     

    Also, please note that many users are not seeing this behavior so it is possible the cause is something other than the update itself, even if began immediately after the update was applied. It may not be true for this particular problem but it is quite possible some third party system-level addition is interfering with normal operation (or interfered with applying the update properly).

     

    For this reason, you need to include in your feedback report any info you can about this kind of software that might have been installed & running on your Mac when you applied the update. One way to gather that kind of info is with Etrecheck, a free little utility written by a forum regular. It is intended to be used to post this info to these forums (& it isn't a bad idea to do that) but if you know something about daemons, agents, startup items, etc., you can copy the relevant info to your report.

     

    It is important to do this because Apple can't fix something it can't reproduce during testing, & it probably won't fix anything that isn't caused by its own code.

  • by BadWlf,

    BadWlf BadWlf Sep 23, 2013 6:59 PM in response to CelestianX_
    Level 1 (0 points)
    Sep 23, 2013 6:59 PM in response to CelestianX_

    I posted previously about having the same issue. R C-R made the comment about not all folks not having the same issue and I got to wondering if there is anything similar in our setups. There seem to be a number (but not all) that are using Mac Minis connected via HDMI to a TV and utlizing the device as an HTPC.

     

    I'm wondering how many have installed some alternate audio codec. I've installed Perian and am going to uninstall to see if it makes a difference. If it doesn't, I'm going to reinstall the last patch as well to see if that makes a difference. Other than that, my Mac is pretty basic vanilla deployment.

  • by ec51,

    ec51 ec51 Sep 23, 2013 7:33 PM in response to BadWlf
    Level 1 (0 points)
    Sep 23, 2013 7:33 PM in response to BadWlf

    Repaired permissions did nothing.  I used to have Perian installed - but uninstalled it some time ago.

     

    Interesting.

  • by ZLA,

    ZLA ZLA Sep 23, 2013 11:26 PM in response to CelestianX_
    Level 1 (0 points)
    Sep 23, 2013 11:26 PM in response to CelestianX_

    same issue, very annoying

  • by AwwYeahh,

    AwwYeahh AwwYeahh Sep 24, 2013 4:43 AM in response to CelestianX_
    Level 1 (34 points)
    Mac OS X
    Sep 24, 2013 4:43 AM in response to CelestianX_

    The only temporary fix i have found so far is to reboot my macbook air, go to system prefs and turn off sleep. As long as the laptop never sleeps then the sound stays on......

  • by R C-R,

    R C-R R C-R Sep 24, 2013 4:56 AM in response to AwwYeahh
    Level 6 (17,690 points)
    Sep 24, 2013 4:56 AM in response to AwwYeahh

    AwwYeahh wrote:

    The only temporary fix i have found so far is to reboot my macbook air, go to system prefs and turn off sleep. As long as the laptop never sleeps then the sound stays on......

    Did you ever try starting up in safe mode to see if your problem disappeared? It doesn't take long & it will tell you very quickly if the cause of the problem is in the OS itself or something else.

     

    You also might want to run Etrecheck & post the results. It isn't that unusual for some app to install a system level component, often without any explicit notification to the user that it has done so. If that component is not fully compatible with an OS update, it can cause all kinds of weird issues, including with things not directly related to its function.

  • by BadWlf,

    BadWlf BadWlf Sep 24, 2013 8:11 AM in response to R C-R
    Level 1 (0 points)
    Sep 24, 2013 8:11 AM in response to R C-R

    run Etrecheck & post the results.

    So, I uninstaled Perian, but no change. I have yet to attempt to re-run the update. I did do an Etrecheck. my results are:

     

    Hardware Information:

              Mac mini (Mid 2011)

              Mac mini - model: Macmini5,1

              1 2.3 GHz Intel Core i5 CPU: 2 cores

              2 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 288 MB

     

    System Software:

              OS X 10.8.5 (12F37) - Uptime: 0 days 12:52:43

     

    Disk Information:

              Hitachi HTS545050B9A302 disk0 : (500.11 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (361.45 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

     

              Logitech USB Receiver

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.logmein.driver.LogMeInSoundDriver          (1.0.2)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

              [failed] com.apple.accountsd.plist

              [failed] com.apple.coreservices.appleid.authentication.plist

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.barebones.textwrangler.plist

              [loaded] com.google.keystone.daemon.plist

              [not loaded] com.logmein.logmeinblanker.plist

              [loaded] com.logmein.logmeinserver.plist

              [loaded] com.logmein.raupdate.plist

              [loaded] com.microsoft.office.licensing.helper.plist

     

    Launch Agents:

              [loaded] com.google.keystone.agent.plist

              [failed] com.logmein.LMILaunchAgentFixer.plist

              [loaded] com.logmein.logmeingui.plist

              [loaded] com.logmein.logmeinguiagent.plist

              [not loaded] com.logmein.logmeinguiagentatlogin.plist

              [loaded] com.wacom.pentablet.plist

     

    User Launch Agents:

              [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

     

    User Login Items:

              iTunesHelper

              Dropbox

              BambooCore

     

    3rd Party Preference Panes:

              PenTablet

              Flash Player

     

    Internet Plug-ins:

              AdobePDFViewer.plugin

              AdobePDFViewerNPAPI.plugin

              DirectorShockwave.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              JavaAppletPlugin.plugin

              LogMeIn.plugin

              LogMeInSafari32.plugin

              QuickTime Plugin.plugin

              SharePointBrowserPlugin.plugin

              Silverlight.plugin

              WacomNetscape.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   5%          Pandora

                   3%          WindowServer

                   2%          EtreCheck

                   1%          coreaudiod

                   1%          Google Chrome

                   0%          LogMeIn

                   0%          fontd

                   0%          ps

                   0%          configd

                   0%          Dropbox

     

    Top Processes by Memory:

              98 MB              Google Chrome

              72 MB              Pandora

              49 MB              Google Chrome Helper

              47 MB              Finder

              37 MB              WindowServer

              35 MB              Dropbox

              33 MB              mds

              31 MB              helpd

              27 MB              DashboardClient

              21 MB              CVMCompiler

     

    Virtual Memory Statistics

              173 MB             Free RAM

              691 MB             Active RAM

              521 MB             Inactive RAM

              659 MB             Wired RAM

              1.19 GB            Page-ins

              442 MB             Page-outs

     

    I see some fails in there. I could probably uninstall LogMeIn and the Wacom tablet. Neither are really being used on this machine. The only other thing that I wonder about is the "Problem System Launch Agents" section. Without looking, I don't know if that is normal or not.

     

    Thanks in advance for looking.

  • by MikeinAustin,

    MikeinAustin MikeinAustin Sep 24, 2013 9:34 AM in response to BadWlf
    Level 1 (0 points)
    Sep 24, 2013 9:34 AM in response to BadWlf

    Here's mine. See anything noteworthy? I don't, but I don't exactly know what I'm looking for, either.

     

    Hardware Information:

    Mac mini (Late 2012)

    Mac mini - model: Macmini6,2

    1 2.3 GHz Intel Core i7 CPU: 4 cores

    8 GB RAM

     

    Video Information:

    Intel HD Graphics 4000 - VRAM: 768 MB

     

    System Software:

    OS X 10.8.5 (12F37) - Uptime: 1 day 0:36:31

     

    Disk Information:

    APPLE HDD HTS541010A9E662 disk0 : (1 TB)

    disk0s1 (disk0s1) <not mounted>: 209.7 MB

    Home (disk0s2) /: 999.35 GB (271.9 GB free)

    Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

     

     

    Apple, Inc. IR Receiver

     

    Apple Inc. BRCM20702 Hub

    Apple Inc. Bluetooth USB Host Controller

     

     

    FireWire Information:

     

    Thunderbolt Information:

    Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

    com.Cycling74.driver.Soundflower     (1.6.6)

    com.logmein.hamachi     (1.0)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

    [loaded]     com.adobe.fpsaud.plist

    [loaded]     com.elgato.EyeConnect.plist

    [loaded]     com.logmein.hamachi.plist

    [loaded]     com.splashtop.streamer-daemon.plist

     

    Launch Agents:

    [loaded]     com.logmein.hamachimb.plist

    [not loaded]     com.splashtop.streamer-for-root.plist

    [loaded]     com.splashtop.streamer-for-user.plist

     

    User Launch Agents:

    [loaded]     com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f 7ae.plist

    [loaded]     com.google.keystone.agent.plist

    [loaded]     com.plexapp.helper.plist

    [loaded]     com.spotify.webhelper.plist

    [loaded]     com.victorpimentel.TVShowsHelper.plist

     

    User Login Items:

    iTunesHelper

    Dropbox

    Plex Media Server

    EyeTV Helper

     

    3rd Party Preference Panes:

    Citrix online plug-in

    Flash Player

    TVShows

     

    Internet Plug-ins:

    AdobePDFViewer.plugin

    AdobePDFViewerNPAPI.plugin

    CitrixICAClientPlugIn.plugin

    Flash Player.plugin

    FlashPlayer-10.6.plugin

    JavaAppletPlugin.plugin

    LogitechHarmony.plugin

    LogMeIn.plugin

    LogMeInSafari32.plugin

    QuickTime Plugin.plugin

    Silverlight.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

    None

     

    Top Processes by CPU:

        19%     mds

        7%     WindowServer

        3%     EyeTV

        1%     EtreCheck

        1%     uTorrent

        0%     Plex Media Server

        0%     Dock

        0%     ocspd

        0%     Finder

        0%     Plex Plug-in [com.plexapp.system]

     

    Top Processes by Memory:

    467 MB   iTunes

    221 MB   WebProcess

    180 MB   Safari

    172 MB   EyeConnect

    90 MB    mds

    90 MB    WindowServer

    90 MB    EyeTV

    82 MB    Plex Media Server

    82 MB    Dropbox

    74 MB    Dock

     

    Virtual Memory Statistics

    1.54 GB  Free RAM

    3.20 GB  Active RAM

    1.71 GB  Inactive RAM

    1.54 GB  Wired RAM

    752 MB   Page-ins

    0 B      Page-outs

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