Currently Being ModeratedSep 24, 2013 6:11 AM (in response to uraniumboy)
Apple assumes that your existing wireless is using modern industry standard wireless security settings and that you know the name and password of your wireless network.
We will assume that you know the name of the network and the password.
The setting for wireless security on the AirPort is set to WPA/WPA2 Personal since that will work with most modern wireless networks.
However, if your wireless network is using much older...and much less secure.....WEP security settings, the Express will not join your wireless network correctly.
So, the first troubleshooting step would be to check to see exactly what type of wireless security settings that your wireless network is using. Post back with that info when you can and we will continue.
If you do not know what type of wireless security settings your wireless router is using, you may need to consult the documentation for the device,or call your Internet Service Provider for that information.
Currently Being ModeratedSep 24, 2013 7:44 AM (in response to uraniumboy)
I would suggest that you first test to make sure that the Express will connect to your network using no security. If it will, then you know that the key will be to find a matching security setting on your router.
If the Express will not connect during the temporary "test", then your router may be using a "wide channels" setting or something similar which the Express does not support. Obviously, if the Express cannot connect with no security, it will never connect with security enabled.
If the Express connects using no security, then look for settings like this on your router to see if one will work:
If still no luck, all that you can do is try the settings that are availabe on your router in a trial and error process to see if a match can be found.
Currently Being ModeratedOct 20, 2013 9:09 AM (in response to Bob Timmons)
Hi Bob - sidetracked with other things so only getting back to this now. Am following your advice (also via other similar threads) but one simple thing I am unsure about is what I should select on set-up, either (1) create a new wireless network or (2) get AE to join my existing network? I'm almost resigned to this not working but thought would pursue one last time.