Richs79

Q: iOS 7 forgot restrictions passcode

I have updated to iOS 7.  My location services have been disabled and findmyiphone is turned on but with restricted access.  However I have forgotten my restrictions pass code so am unable to turn on location services.  If I try and restore iphone via iTunes it tells me I have to turn off findmyiphone first.  But I can't do this because I have forgotten this restriction passcode.

 

Totally stuck now.  Seems there is no way to reset my phone.

 

Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:16 PM

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Q: iOS 7 forgot restrictions passcode

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  • by thomryhenas,

    thomryhenas thomryhenas Sep 24, 2013 2:56 AM in response to gilsonmelo
    Level 1 (0 points)
    Sep 24, 2013 2:56 AM in response to gilsonmelo

    Hey thanks. Found your fix using iBackupBot and tho it's out of my league changing/adding codes it has worked and broke the deadlock.

    Problem was ipad taking on ios7 and switching on find my iphone, given a prompt to enter 4 digit passcde twice and then that number not working on re-activating. Saw many with same problem. My wifes a happy bunny again.

  • by gustavomarcolla,

    gustavomarcolla gustavomarcolla Sep 24, 2013 3:37 AM in response to gilsonmelo
    Level 1 (0 points)
    Sep 24, 2013 3:37 AM in response to gilsonmelo

    Hey Gilson,

     

    I guess I'm not fortunate as  you guys. I followed the steps and when I tried to restore from backup it says the backup was corrupted.

     

    Now I cant even access my old back locked up.

     

    This what I have on Ibackupbot prefferences list:

     

    <?xml version="1.0" encoding="UTF-8"?>

    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

    <plist version="1.0">

    <dict>

        <key>CachedVCCaps</key>

        <integer>1048576</integer>

        <key>EKEarlyDayMessageID</key>

        <dict>

            <key>401266800.000000</key>

            <false/>

            <key>401353200.000000</key>

            <false/>

            <key>401439600.000000</key>

            <true/>

        </dict>

        <key>SBBacklightLevel2</key>

        <real>0.67015707492828369</real>

        <key>SBDeviceLockBlocked</key>

        <false/>

        <key>SBDidShowReorderText</key>

        <true/>

        <key>SBDisplayIDsWithBadgingDisabled</key>

        <array>

            <string>com.apple.CoreRoutine</string>

            <string>com.apple.weather.today</string>

            <string>com.apple.mobilecal.today</string>

            <string>com.daddyhunt.mister</string>

            <string>com.apple.SocialBulletinBoardProvider</string>

            <string>com.netflix.Netflix</string>

            <string>com.apple.mobiletimer</string>

            <string>com.bumptechnologies.bump</string>

            <string>com.apple.weathernotifications.bundle</string>

            <string>ru.iapps.iq.row</string>

            <string>com.apple.stocksweeapp.bundle</string>

            <string>com.eastcoastpixels.phototoaster</string>

            <string>com.shazam.Shazam</string>

            <string>com.apple.SocialWeeApp</string>

        </array>

        <key>SBEnvironmentsToLastKnownTokens</key>

        <dict>

            <key>production</key>

            <data>

            3Ux0tj2ejbfO4OJC62SFDp8puNEYRSAUTto4/ZetDkQ=

            </data>

        </dict>

        <key>SBLanguageRestart</key>

        <false/>

        <key>SBLanguageRestartForSetup</key>

        <false/>

        <key>SBLanguageRestartWhileLocked</key>

        <false/>

        <key>SBLastAddressBookCountTime</key>

        <real>371252779.05366999</real>

        <key>SBLastSystemVersion</key>

        <string>11A465</string>

        <key>SBParentalControlsBlockTimeIntervalSinceReferenceDate</key>

        <real>401699980.886778</real>

        <key>SBParentalControlsCapabilities</key>

        <array>

            <string>location</string>

        </array>

        <key>SBParentalControlsEnabled</key>

        <true/>

        <key>SBParentalControlsFailedAttempts</key>

        <integer>21</integer>

        <key>SBParentalControlsMCContentRestrictions</key>

        <dict>

            <key>countryCode</key>

            <string>us</string>

        </dict>

        <key>SBRecentDisplays</key>

        <array>

            <string>com.apple.MobileSMS</string>

            <string>net.whatsapp.WhatsApp</string>

            <string>com.apple.mobilemail</string>

            <string>com.apple.Preferences</string>

            <string>com.facebook.Facebook</string>

            <string>com.mobilityware.FreeCellFree</string>

            <string>com.apple.camera</string>

            <string>com.niksoftware.snapseedforipad</string>

            <string>com.apple.weather</string>

            <string>com.apple.mobilesafari</string>

            <string>com.apple.mobiletimer</string>

            <string>com.apple.AppStore</string>

            <string>uk.co.barclays.PingIt</string>

            <string>uk.co.barclays.bmbappstore</string>

            <string>com.apple.mobilephone</string>

            <string>com.apple.compass</string>

            <string>com.google.Maps</string>

            <string>com.globile.ios.MyContactsBackupPro</string>

            <string>com.apple.MobileAddressBook</string>

            <string>com.apple.mobileslideshow</string>

            <string>com.appspot.scruffapp</string>

            <string>com.grindrguy.grindrx</string>

            <string>com.mobispector.bustimings</string>

            <string>com.apple.mobilenotes</string>

            <string>com.burbn.instagram</string>

            <string>com.apple.mobilecal</string>

            <string>com.facebook.Messenger</string>

            <string>CN75JG647T.net.mbarclay.TubeDeluxe</string>

            <string>com.imdb.imdb</string>

            <string>com.spiritproject.spiritproject</string>

            <string>com.bicore.jewelbattle</string>

            <string>com.jamasansoftware.MemoryPro</string>

            <string>com.clickgamer.AngryBirds</string>

            <string>com.turner.RobotUnicorn</string>

            <string>com.taptaptap.CameraPlus</string>

            <string>com.eyeapps.prohdr</string>

            <string>com.apple.MobileStore</string>

            <string>com.google.ios.youtube</string>

            <string>com.simpletouch.TabataPro</string>

            <string>com.syntheticcorp.hipstamatic</string>

            <string>com.shazam.Shazam</string>

            <string>com.rovio.AngryBirdsHalloween</string>

            <string>com.addisonlee.Addison-Lee</string>

            <string>com.apple.Maps</string>

            <string>com.skype.skype</string>

            <string>com.netflix.Netflix</string>

            <string>com.viber</string>

            <string>com.apple.VoiceMemos</string>

            <string>com.plasq.comictouch</string>

            <string>com.grindrguy.grindr</string>

            <string>com.linkedin.LinkedIn</string>

            <string>com.tumblr.tumblr</string>

            <string>com.redbits.grouptext</string>

            <string>com.palawin.EmojiIconsFREE</string>

            <string>uk.co.rightmove.rightmove</string>

            <string>uk.co.nationalrail.ios</string>

            <string>com.artandmobile.tiltshiftgen</string>

            <string>com.edreams.flights</string>

            <string>com.apple.calculator</string>

            <string>net.skyscanner.iphone</string>

            <string>com.facebook.PageAdminApp</string>

            <string>azdev.citymapper</string>

            <string>nz.co.activedevelopment.picframe</string>

            <string>com.lexwarelabs.goodmorning</string>

            <string>com.globaldelight.camerapluspro</string>

            <string>com.eastcoastpixels.phototoaster</string>

            <string>com.isitt.clockout</string>

            <string>com.fab.version1</string>

            <string>com.ipsos.ls</string>

            <string>ru.iapps.iq.row</string>

            <string>com.kayak.kayakpro</string>

            <string>com.railcommute.railcommute</string>

            <string>com.signnow.signnow</string>

            <string>com.gagediell.GageDiell</string>

            <string>com.gymgoal.GymGoal</string>

            <string>com.amioli.fotoffiti</string>

            <string>com.Aurium.iClockIn</string>

            <string>com.infinitenil.numerologylite</string>

            <string>com.AtlasTransport.Bookingapp</string>

            <string>mobi.byss.instaweather</string>

            <string>jp.naver.line</string>

            <string>com.presselite.barcelonasubway</string>

            <string>com.houzz.app</string>

            <string>com.google.Translate</string>

            <string>com.sharp.DropTheChicken</string>

            <string>LKABS78UWF.com.concretesoftware.unitconverter</string>

            <string>com.kik.chat</string>

            <string>com.jeffreygrossman.moviesapp</string>

            <string>com.zoopla.Zoopla</string>

            <string>com.rebelvox.voxer-lite</string>

            <string>com.apple.mobileme.fmip1</string>

            <string>com.cogitap.SlowShutter</string>

            <string>com.apple.gamecenter</string>

            <string>com.apple.stocks</string>

            <string>com.apple.reminders</string>

            <string>com.daddyhunt.mister</string>

            <string>com.aol.moviefone</string>

            <string>com.pandora</string>

        </array>

        <key>SBRingerMuted</key>

        <false/>

        <key>SBShowBatteryPercentage</key>

        <false/>

        <key>SBSoftwareUpdateOSVersion</key>

        <string>7.0:11A465</string>

        <key>SBWiFiDontAskShown</key>

        <integer>1</integer>

        <key>Signal</key>

        <string>Composite</string>

        <key>System</key>

        <string>NTSC</string>

        <key>SystemVibrationDataMigrationVersion</key>

        <integer>1</integer>

        <key>_im_ab_cache</key>

        <dict>

            <key>+447506077536_identifier</key>

            <integer>0</integer>

            <key>+447506077536_record_id</key>

            <integer>1357</integer>

            <key>theshare@icloud.com_identifier</key>

            <integer>0</integer>

            <key>theshare@icloud.com_record_id</key>

            <integer>1353</integer>

        </dict>

        <key>_im_ab_cache_sequence_number</key>

        <integer>2990</integer>

        <key>calendaralert-sound-identifier</key>

        <string>texttone:Calendar Alert</string>

        <key>facebookpost-sound-identifier</key>

        <string>texttone:Sharing Post</string>

        <key>newmail-sound-identifier</key>

        <string>texttone:New Mail</string>

        <key>reminderalert-sound-identifier</key>

        <string>texttone:Reminder Alert</string>

        <key>ring-vibrate</key>

        <false/>

        <key>ringtone</key>

        <string>system:Old Phone</string>

        <key>sentmail-sound-identifier</key>

        <string>texttone:Sent Mail</string>

        <key>senttweet-sound-identifier</key>

        <string>texttone:Sent Tweet</string>

        <key>silent-vibrate</key>

        <false/>

        <key>sms-sound-identifier</key>

        <string>texttone:Tri-tone</string>

        <key>voicemail-sound-identifier</key>

        <string>texttone:Tri-tone</string>

    </dict>

    </plist>

     

    ANY help WILL BE VERY APPRECIATED!!!

  • by gustavomarcolla,

    gustavomarcolla gustavomarcolla Sep 24, 2013 4:44 AM in response to gustavomarcolla
    Level 1 (0 points)
    Sep 24, 2013 4:44 AM in response to gustavomarcolla

    Never mind, guys. I restarted from zero. Thank God I saved my contacts. Thank you again for all the help! I really appreciate!!! All the best to you! Gustavo

  • by Redski,

    Redski Redski Sep 24, 2013 11:23 AM in response to gilsonmelo
    Level 1 (10 points)
    Sep 24, 2013 11:23 AM in response to gilsonmelo

    Hi gilsonmelo ...

     

    Just wanted to say a big thank you for the comprehensive, yet concise explanation of how to solve the issue !

     

    Awesome job ... worked perfectly for me. I got the error that I couldn't Restore From Backup as Find My iPhone needed to be switched off, so as per instructions ... I put the phone into Recovery Mode and then Backed Up and it worked perfectly.

     

    Restrictions Code successfully set to 1234 and all working as it should now.

     

    Thank you so much - really appreciate it !

  • by rachelnelsonsmith,

    rachelnelsonsmith rachelnelsonsmith Sep 24, 2013 12:35 PM in response to StephRi0s
    Level 1 (0 points)
    Sep 24, 2013 12:35 PM in response to StephRi0s

    Thanks, StephRi0s! That was exactly what I needed. Even as it was locked, it could be completely backed up before using your measures to erase. It didn’t even matter I was disapointed at first when talking to AT&T tech support about having to erase the phone!

  • by Wiffster33,

    Wiffster33 Wiffster33 Sep 24, 2013 2:49 PM in response to Richs79
    Level 1 (0 points)
    Sep 24, 2013 2:49 PM in response to Richs79

    Hi everyone.  I just upgraded from a 4s to a 5s.  The sim on my 4s is disabled as I am now using my new phone.  I am trying to wipe my old phone and am getting the same issues with not being able to successfully enter a reset password. I would wipe using find my phone but it isn't working as there is no carrier signal.

    I also do not have a PC.

     

    All I want to do is wipe the phone so I can sell it.

     

    Any suggestions?

  • by RozR,

    RozR RozR Sep 24, 2013 3:53 PM in response to StephRi0s
    Level 1 (0 points)
    Sep 24, 2013 3:53 PM in response to StephRi0s

    Thanks so much Stephrios!

  • by AndreAr95,

    AndreAr95 AndreAr95 Sep 27, 2013 2:19 AM in response to gilsonmelo
    Level 1 (0 points)
    Sep 27, 2013 2:19 AM in response to gilsonmelo

    Thanks for the tip ! It worked very well with my iPad !

    André

  • by nimebejo,

    nimebejo nimebejo Sep 27, 2013 11:57 AM in response to Richs79
    Level 1 (0 points)
    Sep 27, 2013 11:57 AM in response to Richs79

    I've never tested the "Erase Data" security feature. Does it reset the phone or just just delete data from the installed apps? I would think it would reset the phone, but maybe not. Here's something someone could try if all else fails. I haven't tried it. No idea if it would work.

     

    1. In Settings -> General -> Passcode (& Fingerprint), go to the bottom and toggle the Erase Data setting to on.

    2. Lock your phone.

    3. Press the home button to wake your phone.

    4. On the unlock screen, type an incorrect passcode 10 times.

  • by Damienmex,

    Damienmex Damienmex Sep 30, 2013 9:01 AM in response to Richs79
    Level 1 (0 points)
    Sep 30, 2013 9:01 AM in response to Richs79

    Hi Gilsonmelo,

    I have the same problem with the restrictions on ios 7, so  i try to fix it your way. but i can't do it. when i want to save the changes you did, it appears    " encontered misformated real on line 12", and i cannot save.

    do you know what is going wrong ?

  • by gilsonmelo,

    gilsonmelo gilsonmelo Sep 30, 2013 9:24 AM in response to Damienmex
    Level 1 (5 points)
    Sep 30, 2013 9:24 AM in response to Damienmex

    Damienmex

     

    based on the error message you described above, my best guess is that you didn't copy/paste the info as I mentioned.

     

    I made the highlighted changes below:

     

    <key>SBParentalControlsBlockTimeIntervalSinceReferenceDate</key>

              <real>362258969.244102</real>

              <key>SBParentalControlsEnabled</key>

              <false/>

              <key>SBParentalControlsFailedAttempts</key>

              <integer>0</integer>

              <key>SBParentalControlsMCContentRestrictions</key>

              <dict>

                        <key>countryCode</key>

                        <string>us</string>

              </dict>

              <key>SBParentalControlsPIN</key>

              <string>1234</string>

     

    make sure you you add SBParentalControlsPIN under /dict as shown above and set SBParentalControlsEnabled to false. Review what's is written above and try again. That worked for me and for other people as well.

     

    Hope this helps

  • by 3r4y,

    3r4y 3r4y Oct 1, 2013 7:55 AM in response to Richs79
    Level 1 (0 points)
    Oct 1, 2013 7:55 AM in response to Richs79

    I've recently enter my Restriction Code to turn OFF the delete apps function on my iphone. After I'd upated to 7.1, I enter the restricted code to turn ON some restriction and notice my Code was't working. I'd alway use the same old password!!! As for today its my 20th try. How could i forgoting my code in a few days.

  • by superdigital,

    superdigital superdigital Oct 1, 2013 10:49 PM in response to StuartH
    Level 1 (0 points)
    Oct 1, 2013 10:49 PM in response to StuartH

    Excellent point, sounds like the solution. It had seemed like a good idea to set the Restrictions passcode, but it's locked me out of Messages and FaceTime, even after upgrade and restore as we know. I've changed my passwords as per normal, and find I'm now locked out of Mail.

  • by Redski,

    Redski Redski Oct 2, 2013 12:02 AM in response to superdigital
    Level 1 (10 points)
    Oct 2, 2013 12:02 AM in response to superdigital

    Anyone with this Restrictions Code issue, just try Gilsonmelo's excellent step by step instructions as it'll get the job done !

     

    Thanks very much for the excellent tutorial &amp; fix !

  • by superdigital,

    superdigital superdigital Oct 2, 2013 11:03 AM in response to StuartH
    Level 1 (0 points)
    Oct 2, 2013 11:03 AM in response to StuartH

    This worked perfectly, I have my iCloud data and got finally rid off notifications from apps I don't care about. Thank you for suggestion!

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