2 Replies Latest reply: Sep 25, 2013 4:09 AM by iacopo.g
iacopo.g Level 1 Level 1 (0 points)

Hi everyone


I just received back my iPhone 5 from the Apple Service Centre in Holland. So far so good. 


The letter contained in the box states that some parts have been replaced. A list follows which is supposed to detail what parts but there is not even one entry in said list.


How do I know my phone got repaired and not just looked at and sent back? Can anyone help me? I called Apple Support but the lady on the phone was not sure what repairs had been made.


Please help

iPhone 5, iOS 7
  • 1. Re: Repaired parts: none?
    seventy one Level 6 Level 6 (8,990 points)

    I think you will find it will have been exchanged rather than repaired.   Check the serial number.   If that is the case, it is often the way they do things nowadays; though the replacements are always tested and meet 'New' standards and carry the full guarantee from the point in time you receive it.  I stand to be corrected on this so I am repeating what i recall from reading other questions.

  • 2. Re: Repaired parts: none?
    iacopo.g Level 1 Level 1 (0 points)

    Sadly, it's still my original iPhone 5. No replacement (I recognise the dents on the bezel)! I wish I could know because everything has been pretty normal so far in terms of recharging the battery. The phone still gets pretty hot on the back.


    I wish there was a way I could know if the battery is new. I just hope my battery won't still die after 5/6 hours! Fingers crossed