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TS3230: Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Learn about Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

TS3230 safari 6.0.3 does not save preferences in OSX 10.8.3

1498 Views 9 Replies Latest reply: Oct 19, 2013 1:26 PM by andynick RSS
vacadoug Calculating status...
Currently Being Moderated
Apr 17, 2013 9:14 PM

Every time shut down so do my Safari prefernces. They revert back to default. Have reset Safari to no avail. How can I solve this time consuming bug?

MacBook Pro (15-inch Late 2011), OS X Mountain Lion (10.8.3)
  • Linc Davis Level 10 Level 10 (107,800 points)

    Triple-click the line below to select it:

    ~/Library/Preferences/com.apple.Safari.plist

    Right-click or control-click the highlighted line and select
       
    Services Show Info
      
    from the contextual menu.* An Info dialog should open.
    • Does the dialog show "You can read and write" in the Sharing & Permissions section?
    • In the General section, is the box labeled Locked checked?
    • What is the Modified date?
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

  • Linc Davis Level 10 Level 10 (107,800 points)

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.

    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

     

    Step 1

    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.

    Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):

    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null

    Launch the Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.

    Step 2 (optional)

     

    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.

    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.

    When the OS X Utilities screen appears, select

    Utilities Terminal

    from the menu bar. A Terminal window will open.

    In the Terminal window, type this:

    res

     

    Press the tab key. The partial command you typed will automatically be completed to this:

    resetpassword

     

    Press return. A Reset Password window will open. You’re not  going to reset a password.

    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.

    Select your username from the menu labeled Select the user account if not already selected.

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

    Select

    Restart

    from the menu bar.

  • ppvts Calculating status...

    Hi Vacadoug,

     

    Would you please detail the exact steps you followed?

     

    I'm having a similar issue for one user I created on my MBA with 10.8

     

    Thanks

    Pierre

  • ppvts Level 1 Level 1 (0 points)

    Many thanks

  • alten Calculating status...

    Been trying to fix this for months. Good job with the cure. Thankyou

  • andynick Level 5 Level 5 (4,840 points)

    Step one worked perfectly for me.

    Thanks Linc.

    Andy

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