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All replies
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Helpful answers
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Sep 20, 2013 11:52 AM in response to erostroby dantehicks,rstore the phone and set up as new to see if it changes things.
dante
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Sep 21, 2013 7:19 AM in response to erostroby Catastrophology,I have the same problem. Not sure what is causing it. Holding down the power button and home button for a few seconds does solve it but only temporary for now.
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Sep 21, 2013 1:50 PM in response to erostroby berch,Since updating to ios7 I have been having the same problem, battery level shows 20% the suddenly shuts down, not happened before only since I updated yesterday.
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Sep 22, 2013 7:46 PM in response to erostroby audiobook wont go onto ipod,the same thing is happening to me except my phone battery is still at around 85%-90% when it happens. like you said, nothing in the environment changed at all. the only thing that has changed is the ios 7 update. my phone has turned itself off about 6 times since the update and it doesnt even let me turn it back on, i have to wait for the phone to turn itself back on.
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Sep 23, 2013 7:04 AM in response to erostroby hsh4175,I, too, am having the same problem... has anyone found a solution or talked to the apple store? this is very puzzling to me.
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Sep 23, 2013 5:20 PM in response to erostroby UF_Aero,Same here. Has shut down various times of the day, at least 5 times since iOS7 during various tasks, from talking to Siri to ending a phone call. Takes about 3-4 minutes and automatically restarts from white screen w/ Apple logo. Can't do anything in between those 3-4 minutes.
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Sep 23, 2013 8:06 PM in response to erostroby Carlito7o,I have the same problem but I have the 4s. Ever since I installed ios7 the phone shut off for a few minutes and nothing can be done to bring it back. although holding the power and home brings it back faster. its annoying since it happens when I need the phone. I hope apple finds out whats going on otherwise Im going back to ios6. I looked at my diagnostics data on settings, about and there is all kinds of crash reports ever since ios7. things like panic.plist, GPUrestart, lowmemory and so many other things on there.
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Sep 24, 2013 12:18 AM in response to erostroby Catastrophology,Hi Guys,
I may have found a solution as i tried this and it hasn't turned off randomly since.
Follow the instruction for DFU on the link.
I read about panik.plist saying that it means it is a hardware issue but i don't think it is since my phone has been working fine for about a year and then starting to act weirdly when i installed ios7.
Hope this helps.
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Sep 24, 2013 11:59 AM in response to erostroby kenanzebouni,Same problem here, every since IOS 7 is installed it randomly shuts off and come back on line about 5 to 6 times a day.
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Sep 25, 2013 5:00 PM in response to kenanzebouniby puliken,I have the same problem too. And it has started happening only after upgrading to the iOS7. And it has happened at various levels of battery charge levels. So far it has happened some 4-5 times. Hope Apple is working to fix it.
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Sep 25, 2013 5:27 PM in response to erostroby patrickk20,Yes, I have that issue too. It was not a problem before I upgraded.
I was not looking for that feature in iOS7.
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Sep 26, 2013 2:09 AM in response to erostroby Catastrophology,Hi guys,
I can safety say that the method that I posted above does work!
My ipone has not randomly restarted for the past 2 days.
Give it a try
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Sep 26, 2013 7:01 AM in response to Catastrophologyby Carlito7o,Your method is a hard reset? What about all my pictures apps music? if I restore from backup after reset wouldn't that bring me back to the problem?
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Sep 30, 2013 3:25 AM in response to erostroby Sabicas,I'm having this same issue on my 4s. It's shut down at random times, and at least one time when I had more than 50% battery left. Maybe 6 or 7 times since I've installed IOS 7. When I try to bring it back up, I get a screen that shows that I have no battery life left (one red bar) and that I have to plug in the phone. The only way I've been able to bring it back up is by plugging in my external battery pack. When it comes back up, I have plenty of battery life left.
I've just installed the 7.0.2 patch, but it didn't say anything about resolving this issue.