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Restrictions in iOS7 not really restricting... anyone else?

1382 Views 7 Replies Latest reply: Sep 26, 2013 10:59 AM by rccharles RSS
brandonmilwaukeeWI Calculating status...
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Sep 20, 2013 9:08 AM

My library circulates iPad 2 devices to students. In the past we have been able to let people check them out and enter their own apple ID.  When the devices come back, we just erase everything and rebuild from an image in Configurator.  Now (found this in testing) in iOS7, when someone enters their appleID into iCloud on the device, it asks them if they want to turn on location services (for Find My iPad).  If they do this, then we are unable to erase the iPad when it is returned.  It asks us for that student's Apple ID password, which we don't have, of course.


I wanted to make sure that this scenario didn't happen in real life, so I enabled restrictions on the iPad and turned off location services.  Locked it down to not allow changes.  I thought I was set!  Nope.  When someone enters that Apple ID into iCloud, restriction or no, it turns on Find my iPad if they tap 'yes' to the prompt.  It totally bypassed the restriction.


At this point, I'm not actually going to be able to let anyone borrowing these iPads to log into iCloud, unless I can figure out some other way to allow it.  Any thoughts?  Anyone else seeing this?





iPad 2
  • nsdjoey Level 3 Level 3 (645 points)

    Hey Brandon,


    I haven't seen this or tried it either, but have you tried using the new Apple Configurator v1.4 which was released yesterday? Wonder if that has some new restrictions that could help prevent this from happening.



  • CraigMN Calculating status...

    can you lock it so they can't make changes to location services?

  • Michael Black Level 6 Level 6 (17,835 points)

    You could disallow changes to accounts in settings, which would stop them from creating any email accounts at all, including iCloud.  If they cannot create an iCloud account, they cannot set up find my iPhone and thus cannot initiate the Activation Lock feature.


    They would be restricted to using Safari and web email accounts only.


    Alternatively, set up your own Library iCloud account on each one first, enable find my phone, thus initiating Activation Lock but now tied to your specific AppleID and Password.  Then enable restrictions, and lock down account changes.


    Now they cannot change the iCloud account (or any account), they cannot restore the device to override that either.

  • rccharles Level 5 Level 5 (5,150 points)

    There is a way of staying with ios 6.x. 


    see the post by arizonacat and others in this thread.



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