Currently Being ModeratedSep 26, 2013 9:50 AM (in response to kevinferaldy)
Reboot your computer.
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem.
Follow these steps before upgrading. And remember, that you can always re-download anything you've purchased again for free.