Q: My iPod will not sync, even though it shows up in iTunes
Each time I try, I receive a message saying that "The iPod 'Jim's new iPod' [its name] cannot be synced. The required file cannot be found." As noted, the iPod is clearly connected, as it appears in iTunes. I have syced this iPod with this MacBook Pro dozens of times in the past. I have an iPod Classic 160kb, with over 100 GB free and updated to Software Version 2.0.4, and a MacBook Pro, updated to Mac OS 10.7.5 and iTunes 11.1. Any ideas? Thanks!
Posted on Sep 24, 2013 3:36 PM
by norm123,Solvedanswer
Community Specialists
Hello duneclimb
I found an article that pertains to that error and looks to be an issue with syncing photos to your iPod.
http://support.apple.com/kb/TS3697
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Posted on Sep 26, 2013 11:59 AM