betaneptune

Q: Time machine backups take way too long

Greetings,

 

Having trouble with Time Machine backups taking way too long. (No, it's not the first backup after some momentous event, as 90% of what I read about slow backups mentions; it's _every_ backup.)

 

20" iMac purchased Oct 2008. OS 10.6.8. 500 GB internal hard drive. 3 TB external backup drive. Was tested at the local "Genius" Bar, but they found nothing wrong with it. The best they could do is to recommend a restore from Time Machine, and if that didn't work, start clean and reload the OS and then copy my stuff back. I don't think so. I actually did a full Time Machine restore for a different reason, and it didn't help (except that I gained a few GB of disk space!).

 

My Time Machine backups now take about 39 minutes to complete. I have a 500 GB internal drive and this problem happens regardless of which external drive I use. (I have 3: 2 WD hard drives and one [noisy!] G-drive.) My current backup drive is a 3 TB WD drive with 2 TB of free space.

 

These are small incremental backups, typically about 35 MB. It doesn't take half an hour to copy 35 MB!

 

All phases take a long time, but the most irritating one is where TM appears to get stuck for a long time at the beginning and end of the copying phase. For example, at one point it will say something along the lines of Backing Up 7 KB of 34.4 MB. And it'll be like that for minutes on end. Later it will say something like 35 MB of 35 MB and hang there for minutes on end. During these periods the write I/O rate will go up and down, and CPU usage will often be very high (with backupd using 90 - 100%, in addition to highly elevated System CPU usage). In one particular backup the I/O write rate for one part of it looked like a heartbeat on an EKG! I should have taken a screenshot.

 

At the beginning during the Calculating Changes phase, backupd is using between 90 and 100% CPU.

 

There is also high CPU usage during the next phase, Preparing. And the number of items being prepared is in the thousands.

 

It always goes in two rounds because it finds that the root directory (/) has been modified.

 

I've Googled and searched Mac forums and found nothing useful. I started with a new .plist file and nothing's changed.

 

Can anyone help? Thanks!

 

I wrote the above Jun 28. Yeah, finally getting around to posting it. Since then it's gotten worse. I now do a manual backup once a day and it takes almost an hour. I tried re-indexing Spotlight. No good.

 

Can anyone help? Again, this is not a "first backup." It is _every_ backup.

 

Thanks!

 

AEF

20, Mac OS X (10.6.8)

Posted on Jul 18, 2013 6:42 PM

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Q: Time machine backups take way too long

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  • by betaneptune,

    betaneptune betaneptune Jul 20, 2013 7:20 AM in response to betaneptune
    Level 1 (24 points)
    Apple Music
    Jul 20, 2013 7:20 AM in response to betaneptune

    OK, I timed a Spotlight re-indexing operation. 24 min. Seems to be fine. (approx. 270,000 folders and approx. 1.1 million files on a 500 GB disk.

     

    Started a backup at 9:52 EDT. It's still going now at 10:00 EDT (UTC-0400). It's been in the . . . oh, just made it to 41.5 MB of 42.5 MB. Before that it behaved as usual: A long time calculating changes with high CPU usage, a shorter time preparing items, then the 30 KB (+/- a few) our of 40 something MB for a long time with lots of up and down writing to disk and at time very high CPU. Now it's 43.4 MB of 43.4 MB. What the donkey kong is it doing? Had some significant disk activity, now no disk activity, but high CPU usage.

     

    Maybe it's time to bite the bullet and upgrade. But I hate not being able to downgrade in case of a problem, though I'm been told both it can be done to it can't be done to it can be done, but only with some difficulty. (I recall the horror of not being able to down grade iOS on my iPod a while back to fix the video scrubbing problem. Very upsetting.)

     

    Or maybe my a new iMac. Then I could tryout Final Cut!

     

    Still at 43.4 MB of 43.4 MB at 10:18 EDT. Maybe an OS upgrade caused this, but I don't recall doing one recently enough. Is there an upgrade history kept on the machine?

     

    Now it's doing a 2nd pass (round, backup, whatever you want to call it) at 10:18 EDT.

     

    Ugh.

  • by betaneptune,

    betaneptune betaneptune Jul 20, 2013 5:19 PM in response to betaneptune
    Level 1 (24 points)
    Apple Music
    Jul 20, 2013 5:19 PM in response to betaneptune

    I forgot one thing. I first noticed the problem quite a while ago when I noticed that the backup clock menu icon was spinning much more often than usual. I was also using this backup disk to store some large files. I thought maybe that was the problem. I tried it on another drive, but with the same results. (It too had some large files on it, outside of the backup folder.) So I bought a spanking brand new hard drive and dedicated it totally to Time Machine. At first I was getting short backups, about 6 min. each. This still seemed longer than it should be, but much better than half an hour! But then it got to be 12 min. Then 30, and now almost an hour. No, it's not because the backup disk is filling up. It is a 3 TB disk and has 2TB free on it. So maybe TM is doing something screwy on the backup disk and this creates an increasingly entangled web of hard links.

     

    I still have to go through the pondini website again, just to be sure I didn't miss anything. There's a cnet page with some TM troubleshooting advice on it (http://reviews.cnet.com/8301-13727_7-20116246-263/tackling-time-machine-slowdown s-in-os-x/) but most of it seems n/a to my situation. I have to try a safe boot TM backup. Will report back when I do.

     

    Thanks all for your efforts.

  • by 8k84,

    8k84 8k84 Sep 23, 2013 4:21 PM in response to betaneptune
    Level 1 (0 points)
    Sep 23, 2013 4:21 PM in response to betaneptune

    Same problem here: 25-35MB incremental backups taking 20-30 min to complete. After some drastic measures as suggested by Pondini, the times are as low as 6-7 min, but then they gradualy increase. I do use networked TimeCapsule and backup wirelessly, still even 6 min for a 30MB backup seems way too long.

     

    Also, in backup log I notice records like

     

    24.09.13 2:01:53.381 AM com.apple.backupd[2944]: 7.15 GB required (including padding), 1.19 TB available

    24.09.13 2:10:02.716 AM com.apple.backupd[2944]: Copied 6211 files (34.8 MB) from volume System.

     

    So it's 8 min to copy 34.8 MB... and why would it say "7.15 GB required (including padding)" -- does it actually copy 7 GB isnstead of just 35 MB? Why?

  • by Tommy197944,

    Tommy197944 Tommy197944 Sep 23, 2013 6:07 PM in response to betaneptune
    Level 2 (185 points)
    Sep 23, 2013 6:07 PM in response to betaneptune

    Have ya'll tried doing a smc reset and a pram reset?

  • by Tommy197944,

    Tommy197944 Tommy197944 Sep 23, 2013 6:31 PM in response to Tommy197944
    Level 2 (185 points)
    Sep 23, 2013 6:31 PM in response to Tommy197944

    Sorry about that, I forgot to give directions or articles:

     

    smc reset: http://support.apple.com/kb/HT3964

    pram reset: http://support.apple.com/kb/HT1379

  • by 8k84,

    8k84 8k84 Sep 24, 2013 6:48 AM in response to Tommy197944
    Level 1 (0 points)
    Sep 24, 2013 6:48 AM in response to Tommy197944

    Yep, tried both.

  • by betaneptune,

    betaneptune betaneptune Sep 26, 2013 7:05 PM in response to 8k84
    Level 1 (24 points)
    Apple Music
    Sep 26, 2013 7:05 PM in response to 8k84

    I think TM is just being hyper-conservative with the padding.

     

    AEF

  • by 8k84,

    8k84 8k84 Sep 27, 2013 9:14 AM in response to betaneptune
    Level 1 (0 points)
    Sep 27, 2013 9:14 AM in response to betaneptune

    Right, about 200 times too conservative...

     

    What is this "padding" anyway?

  • by betaneptune,

    betaneptune betaneptune Nov 9, 2013 8:50 AM in response to 8k84
    Level 1 (24 points)
    Apple Music
    Nov 9, 2013 8:50 AM in response to 8k84

    The padding is to pre-emptively allow for any new files that appear during the backup. Suppose you copy a 40GB video from another drive, or download some huge file. With padding you are less likely to fill up the disk before the backup completes.

  • by betaneptune,Solvedanswer

    betaneptune betaneptune Nov 18, 2013 5:02 PM in response to betaneptune
    Level 1 (24 points)
    Apple Music
    Nov 18, 2013 5:02 PM in response to betaneptune

    Finally got it fixed. \(^_^)/ The cure? Start a process that attempts to create a partition that crashes part of the way through. (I was trying to create a new partition to load a fresh install of 10.6.8 to see if that would also have the problem.) Somewhere in the middle of it I got the Gray Curtain of Death -- a kernel panic. After that I did a Safe Boot. I ran a backup. It took 2m50s. Not bad. Booted regular and now my backups take seconds -- sometimes as little as 4 sec. I think one or two took 5 min. and 10 min. But other than those they're always less than a minute.

     

    Does anyone have any ideas as to why this worked?

     

    If this happens again I will do a complete Repair Disk operation. I did do a Verify Disk (on the system disk) and it passed, so I'm not sure that would work. It's something to try. And if that doesn't work I'll do the partition trick and hope it crashes!

     

    AEF

  • by betaneptune,

    betaneptune betaneptune Nov 18, 2013 5:59 PM in response to betaneptune
    Level 1 (24 points)
    Apple Music
    Nov 18, 2013 5:59 PM in response to betaneptune

    Oh! The other thing is that my Mac is working much better now. A lot fewer beach balls, even when opening iMovie.

  • by Unkle e,

    Unkle e Unkle e Dec 10, 2013 6:52 PM in response to betaneptune
    Level 1 (4 points)
    Mac OS X
    Dec 10, 2013 6:52 PM in response to betaneptune

    I have a similar problem, with a Macbook running 10.6.8, except I don't understand half of what is written here. But I find my backup disc running for a long time, during which even small file loads take a long time, while the beachball spins. The only obvious solution was to turn off Time Machine and hope I can remember to do it manually at least once a week or whenever I do something important.

     

    But why? There must be a simpler solution than everything mentioned here? Surely if incremental backups are ebing done, it can't take as long as it does?

     

    Better still, why does Apple always assume it knows better than I do what I want? Why can't I set Time Machine to only back up daily, so this problem would occur less often?? Surely it wouldn't be too hard to do (after all, it's what I'm going to end up doing anyway)?

     

    I'm not really expecting an answer, this is just me venting at Apple.

  • by betaneptune,

    betaneptune betaneptune Dec 10, 2013 7:11 PM in response to Unkle e
    Level 1 (24 points)
    Apple Music
    Dec 10, 2013 7:11 PM in response to Unkle e

    Here's my recommendation:

     

    Boot from CD or DVD and use Disk Utility to do a Repair Disk on your system disk (internal hard drive).

     

    If that doesn't fix it, make a new partition almost as big as the free space on your hard drive and hope you get a kernel panic.

  • by 8k84,

    8k84 8k84 Dec 11, 2013 12:36 AM in response to Unkle e
    Level 1 (0 points)
    Dec 11, 2013 12:36 AM in response to Unkle e

    Unkle e wrote:

     

    Better still, why does Apple always assume it knows better than I do what I want? Why can't I set Time Machine to only back up daily, so this problem would occur less often?? Surely it wouldn't be too hard to do (after all, it's what I'm going to end up doing anyway)?

    Exactly my thoughts. I ended up starting backup manually every evening when I'm done with macbook for the day.

  • by betaneptune,

    betaneptune betaneptune Dec 11, 2013 3:06 AM in response to 8k84
    Level 1 (24 points)
    Apple Music
    Dec 11, 2013 3:06 AM in response to 8k84

    I agree. You could hide the frequency of backups setting under the old "Advanced" button.

     

    OTOH, my backups usually take seconds now, and my machine is running much better.

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