HT1920: Recovering a forgotten iTunes Store account nameLearn about Recovering a forgotten iTunes Store account name
Currently Being ModeratedSep 27, 2013 12:25 AM (in response to danny277)
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
A substitute for using the security questions is to use 2-step verification: