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update problem

133 Views 3 Replies Latest reply: Sep 28, 2013 11:10 PM by Abhay04 RSS
rana0171 Calculating status...
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Sep 27, 2013 1:38 PM

i can not update to ios 7 getting error code 3004

  • razmee209 Level 7 Level 7 (21,270 points)
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    Sep 27, 2013 1:39 PM (in response to rana0171)
  • modular747 Level 6 Level 6 (15,680 points)
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    Sep 27, 2013 1:42 PM (in response to rana0171)

    Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server"


    1. Install the latest version of iTunes.
    2. Check security software and ensure that communication to is allowed. Follow these stepsfor assistance with security software.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.


  • Abhay04 Calculating status...
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    Sep 28, 2013 11:10 PM (in response to rana0171)

    I have an iPhone 4 ios 6.1.3(currently) and i am wanting to update it to ios 7 despirately.

    But when i try to update or download the software there comes an error and it says" your connection is not proper"and sometimes it says that server could not be found.I am from India.

    Please help me.

    Thank you.



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