Currently Being ModeratedSep 28, 2013 7:01 AM (in response to hserterk1)
Currently Being ModeratedSep 28, 2013 7:31 AM (in response to wjosten)
Hi wjosten. I am on Lion Version 10.7.5.
Thanks for your help
Currently Being ModeratedSep 28, 2013 7:34 AM (in response to hserterk1)
Follow the directions in the second support article I provided you a link for.
Currently Being ModeratedNov 14, 2013 8:41 PM (in response to wjosten)
I backed up our daughter's iPod Touch last night before taking it to the Genius Bar for replacement today as it had a screen defect. Before dealing with hers I ran a restore from backup for our son's iPod Touch as the Genius Bar people suggested that might help with his battery life and when doing so iTunes offered me the choice of backups from the various devices we sync. So far so good. These choices included backups of my iPhone, my wife's iPad, our son's iPod Touch and our daughter's iPod Touch. I restored his from the correct back up and have no issue there. However, when I connected our daughter's new replacement iPod Touch I tried first to restore from backup and got a message that it couldn't be done because the backup was from an older version of something or other - I can't tell you precisely - and to set this new device up as a new device first. Having done that I then tried to restore from backup but the backup of her iPod Touch had gone and was now replaced with the backup of the brand new replacement, and very empty, iPod Touch. How can I find the correct backup so that I can restore all her stuff? I do use Time Machine to back everything up but cannot find where the particular backup files might be for the iOS devices that I sync with iTunes. Help!
Currently Being ModeratedNov 14, 2013 9:00 PM (in response to hserterk1)
Currently Being ModeratedNov 14, 2013 9:16 PM (in response to shrys)
Thanks So now I've found that and can choose a time that I think will be appropriate, how on earth do I identify the right file and what do I do with it?
Currently Being ModeratedNov 14, 2013 9:33 PM (in response to Allez Epic)
OK so this all seems to be a false alarm as strangely after a few attempts the correct version now appears when I try to restore. Thanks though and if I can work out what I did I'll post it in case it is helpful to anyone going forward.