HT203302: Get help with Personal Hotspot in iOS

Learn about Get help with Personal Hotspot in iOS
amal.ibnumakarim
Level 1 (0 points)

Q: Cannot connect to Personal Hotspot iOS 7 iPhone 4

Hi. I have updated my iPhone 4 to iOS 7. Before, I have no problem in using Personal Hotspot. But after this upgrade, no one can connect to my Personal Hotspot. In my iPad, it keeps trying to connect to the hotspot for a long long time and cannot connect. In my HTC Android, it keeps on "Obtaining IP Adress". In my PC (USB Tethering), it says that the cable is unplugged.

 

I have several ways to solve this problem (like turn off - turn on mobile data, turn off - turn on iPhone, reset network setting) but nothing changed.

 

What can I do in this situation? Thanks in advance.

iPhone 4

Posted on Sep 20, 2013 3:58 AM

by amal.ibnumakarim,Solvedanswer
amal.ibnumakarim amal.ibnumakarim
Level 1 (0 points)
A:

Hi. I got an answer from my trial and error. A simpe single step that works: fill the fields under PERSONAL HOTSPOT tab in Setting - Mobile - Mobile Data. 

Posted on Sep 29, 2013 10:16 PM

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amal.ibnumakarim

Q: Cannot connect to Personal Hotspot iOS 7 iPhone 4

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  • by grey_ray,

    grey_ray grey_ray Sep 27, 2013 8:17 AM in response to amal.ibnumakarim
    Level 1 (16 points)
    iPhone
    Sep 27, 2013 8:17 AM in response to amal.ibnumakarim

    I am not sure I am right. I have iPhone4, iPad3 and iPhone5 of my friend. Both iPhones have already upgrade to iOS7,last update this morning. And my iPad is still using iOS 5.x. The problem is I cannot using USB connect Personal Hotspot from my devices. I think the correct issue may involve with iTunes not the version of iOS. It seems the problem was occurred after I have done update iTunes.

    * I used iOS 7 beta and it's ok since I update iTunes ,then I have tried restore my iPhone to iOS 7.0.2.
    ** I connect iTunes from my Macbook.

    *** I have try it on different of iOS.

    **** I don't have issue with Personal Hotspot on WiFi but on Bluetooth,I've never used it.

     

    If anyone has any ideas,please let me know.

    Thanks

  • by Ahmad Waheed Sorush,

    Ahmad Waheed Sorush Ahmad Waheed Sorush Sep 28, 2013 9:16 AM in response to amal.ibnumakarim
    Level 1 (0 points)
    Sep 28, 2013 9:16 AM in response to amal.ibnumakarim

    Hello!

    I update my iPhone ISO from 6.2.1 to ISO7 now I can not connect my iPhone withe "Personal Hotspot(U.S.B, Wifi and Bluetooth) please give information how we can fix it!

    Thank you

  • by amal.ibnumakarim,Solvedanswer

    amal.ibnumakarim amal.ibnumakarim Sep 29, 2013 10:16 PM in response to amal.ibnumakarim
    Level 1 (0 points)
    Sep 29, 2013 10:16 PM in response to amal.ibnumakarim

    Hi. I got an answer from my trial and error. A simpe single step that works: fill the fields under PERSONAL HOTSPOT tab in Setting - Mobile - Mobile Data. 

  • by Ahmad Waheed Sorush,

    Ahmad Waheed Sorush Ahmad Waheed Sorush Sep 29, 2013 10:51 PM in response to amal.ibnumakarim
    Level 1 (0 points)
    Sep 29, 2013 10:51 PM in response to amal.ibnumakarim

    Hi, Befor I have too this problem but now I can fix it!

    Requir your network APN from Sim Card Customar Service of Network.

    Go on Settings>Cellular>Cellular Data Network> APN (then field the APN) after that the Personal Hotspot working with Bluetooth, Wifi and USB Cable on other iPad or PC!

    Thank You.

    Waheed, Sorush

  • by roukch,

    roukch roukch Nov 14, 2013 3:26 PM in response to amal.ibnumakarim
    Level 1 (0 points)
    Nov 14, 2013 3:26 PM in response to amal.ibnumakarim

    hi ahmad can u explain plz i have iphone 4 same problem i dnt know how to fix it

  • by Ahmad Waheed Sorush,

    Ahmad Waheed Sorush Ahmad Waheed Sorush Nov 29, 2013 2:50 AM in response to roukch
    Level 1 (0 points)
    Nov 29, 2013 2:50 AM in response to roukch

    Hi roukch

    Just APN adreaa is needed