1 Reply Latest reply: Sep 28, 2013 6:05 PM by Linc Davis
MoraleStopsHere Level 1 Level 1 (0 points)

Hello all,

     I have been searching for a problem solution for quite some time now. I have a mid-2010 15" Macbook Pro (2.4GHz Intel I5; 4 GB mem) updated to version 10.7.5. The computer randomly goes to a black screen, while the program / movie / whatever is still running (I can hear the sound) and then stalls. I then have to hold the power button down until it will reset. I will post the error message at the end of this.

 

     I have wiped the computer clean and reinstalled everything and that did not help. I am no longer under Apple warrenty and hoping that someone has experienced. Short of me finding an answer I will take it in to Apple. Thanks in advance for any help!

 

Error report:

 

 

Interval Since Last Panic Report:  9808 sec

Panics Since Last Report:          1

Anonymous UUID:                    716F24AA-2763-4A12-A3CA-877FE127FD02

 

 

Sat Sep 28 14:06:10 2013

panic(cpu 2 caller 0xffffff7f81425007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff809e52e000 0x0a5480a2, D0, P2/4

Backtrace (CPU 2), Frame : Return Address

0xffffff807b1d37e0 : 0xffffff8000220792

0xffffff807b1d3860 : 0xffffff7f81425007

0xffffff807b1d38f0 : 0xffffff7f8151db83

0xffffff807b1d3950 : 0xffffff7f8151dbf7

0xffffff807b1d39c0 : 0xffffff7f823ad855

0xffffff807b1d3b00 : 0xffffff7f81541ddd

0xffffff807b1d3b30 : 0xffffff7f8142ed6a

0xffffff807b1d3be0 : 0xffffff7f8142a43c

0xffffff807b1d3dd0 : 0xffffff7f8142be4a

0xffffff807b1d3eb0 : 0xffffff7f813c032c

0xffffff807b1d3f00 : 0xffffff7f82570c0b

0xffffff807b1d3f50 : 0xffffff7f825714b2

0xffffff807b1d3f70 : 0xffffff800023dbbc

0xffffff807b1d3fb0 : 0xffffff8000820057

      Kernel Extensions in backtrace:

         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f813 be000->0xffffff7f816b9fff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f813ac000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f81373000

         com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f82248000->0xffffff7f8256afff

            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f813 be000

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

         com.apple.driver.AGPM(100.12.75)[4EBF3D1C-F65A-32E5-8C97-B8AA89FD05FC]@0xffffff 7f8256e000->0xffffff7f8257efff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

            dependency: com.apple.driver.IOPlatformPluginFamily(5.1.1d6)[57AAAA9E-4530-35EE-ACB1-A4E893 53D507]@0xffffff7f80a89000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f813ac000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f81373000

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

11G63

 

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 12779383361706

last loaded kext at 302561508520: com.apple.filesystems.msdosfs

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9320325ASG, 320.07 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3


MacBook Pro, Mac OS X (10.6.5)
  • 1. Re: Mid-2010 15in. MacBook Pro going to black screen requiring reset by holding power button
    Linc Davis Level 10 Level 10 (118,350 points)

    You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:

    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.

    Print the first page of the panic report, and the support page linked above, and bring them with you.

    Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair. The model was discontinued in February 2011, so the replacement program will be ending quite soon.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

     

     

    Sometimes the replacement part is also defective, so be prepared for that possibility.
       
    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
       
    *An SSD doesn't need to be zeroed.