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All replies
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Helpful answers
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Sep 28, 2013 7:15 AM in response to gvenkatesanby rkaufmann87,Before you do ANYTHING backup your computer, your HD may be failing!
Run Apple Hardware Test in Extended Mode at least 3X back to back. If any error codes appear that has confirmed you have a hardware problem. At that point the best thing to do is to make an appointment at your local Apple Store or AASP and take it in.
If no errors appear you aren't out of the woods yet, you may still have a hardware issue however AHT may not have picked it up.
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Sep 28, 2013 8:52 AM in response to rkaufmann87by gvenkatesan,Hi rkaurmann87,
Thanks for the information. I did hardware test thrice but everything looks good. I currently live in India and not sure if they have any local Apple store. Any other thoughts?
Thanks,
Govindaraj
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Sep 28, 2013 1:18 PM in response to gvenkatesanby Linc Davis,The boot process has several stages. Please see this support article and determine at which stage the problem happens.
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Sep 28, 2013 4:39 PM in response to gvenkatesanby rkaufmann87,gvenkatesan wrote:
Hi rkaurmann87,
Thanks for the information. I did hardware test thrice but everything looks good. I currently live in India and not sure if they have any local Apple store. Any other thoughts?
Thanks,
Govindaraj
You did EHT 3 times all in EXTENDED MODE?
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Sep 28, 2013 7:38 PM in response to Linc Davisby gvenkatesan,Hi,
This is what i see for a 10 min during the boot. Seems like something with the kernel boot.
Grey screen with Metallic Apple and spinning gear
Thanks,
Govind
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Sep 28, 2013 7:39 PM in response to rkaufmann87by gvenkatesan,Yes. First time it took 40 min, but the other 2 completed in 15 min. But couldn't found any error. I bought the laptop 6 months back.
Thanks,
Govind
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Sep 28, 2013 7:50 PM in response to gvenkatesanby Linc Davis,★HelpfulIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
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Sep 28, 2013 10:28 PM in response to Linc Davisby gvenkatesan,9/29/13 7:47:28.000 AM bootlog[0]: BOOT_TIME 1380421048 0
9/29/13 7:49:47.173 AM com.apple.SecurityServer[15]: Session 100002 created
9/29/13 7:52:53.352 AM hidd[47]: Timeout waiting for IOKit to be quiet
9/29/13 7:53:33.758 AM WindowServer[76]: Unable to open IOHIDSystem (e00002bd)
9/29/13 7:53:33.000 AM kernel[0]: virtual bool IOHIDEventSystemUserClient::initWithTask(task_t, void *, UInt32): Client task not privileged to open IOHIDSystem for mapping memory (e00002c1)
9/29/13 7:53:42.065 AM GoogleSoftwareUpdateDaemon[191]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
9/29/13 7:56:04.071 AM com.apple.launchd[1]: (com.apple.coremedia.videodecoder[227]) Exit timeout elapsed (20 seconds). Killing
9/29/13 7:56:22.287 AM librariand[241]: MMe quota status changed: under quota
9/29/13 7:56:26.111 AM com.apple.SecurityServer[15]: Session 100019 created
9/29/13 7:56:27.079 AM WindowServer[76]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
9/29/13 7:56:28.731 AM WindowServer[76]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 2.65 seconds (server forcibly re-enabled them after 1.00 seconds)
9/29/13 8:02:02.000 AM kernel[0]: ioqueue_depth = 64, ioscale = 2
9/29/13 8:02:02.504 AM fseventsd[48]: could not open <</Volumes/NO NAME/.fseventsd/fseventsd-uuid>> (No such file or directory)
9/29/13 8:02:02.505 AM fseventsd[48]: log dir: /Volumes/NO NAME/.fseventsd getting new uuid: 078A3B87-1BB6-44AF-8558-6E5C9D404C45
9/29/13 8:02:06.186 AM com.apple.SecurityServer[15]: Session 100020 created
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Sep 28, 2013 11:02 PM in response to gvenkatesanby Linc Davis,★HelpfulRemove anything that's inserted in the card-reader slot, including an empty adapter.
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Sep 30, 2013 1:59 AM in response to Linc Davisby gvenkatesan,Hi Linc,
I was out of town yesterday. When i came back and started by laptop, it logged in within 30 seconds!!!!! weird. I didn't had any anything insereted in any of the slots. Thanks for your continous followup for resolving my query. Will let you know if i get into trouble again.
Thanks,
Govind
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Nov 11, 2013 12:11 PM in response to Linc Davisby armandckj,THANKS!
I had a micro sd to sd e,pty card in my imac 2012 and it took ages to boot.
Once booted it was fine.
Removing this empty card and rebooted in about 1 minute.
Thanks for the tip.
Raegrds,
Armand
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Dec 20, 2013 3:26 PM in response to Linc Davisby skozin,I have the same problem: OSX Mountain Lion 10.8.5 takes up to 20 minutes to boot (displaying Apple logo and spinning gear). Here is first messages that was logged after reboot:
21.12.13 2:33:00,000 bootlog[0]: BOOT_TIME 1387578780 0
21.12.13 2:49:30,000 kernel[0]: PMAP: PCID enabled
21.12.13 2:49:30,000 kernel[0]: Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
21.12.13 2:49:30,000 kernel[0]: vm_page_bootstrap: 1973008 free pages and 107760 wired pages
21.12.13 2:49:30,000 kernel[0]: kext submap [0xffffff7f80742000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000742000]
21.12.13 2:49:30,000 kernel[0]: zone leak detection enabled
21.12.13 2:49:30,000 kernel[0]: standard timeslicing quantum is 10000 us
21.12.13 2:49:30,000 kernel[0]: standard background quantum is 2500 us
21.12.13 2:49:30,000 kernel[0]: mig_table_max_displ = 74
21.12.13 2:49:30,000 kernel[0]: TSC Deadline Timer supported and enabled
21.12.13 2:49:30,000 kernel[0]: corecrypto kext started!
21.12.13 2:49:30,000 kernel[0]: Running kernel space in FIPS MODE
So, PMAP: PCID enabled message was posted more than 10 minutes after the boot start. Hard drive was constantly active all this time.
@Linc Davis, could you please look at this log? I have no card or adapter inserted into SD slot.
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Aug 13, 2016 9:41 AM in response to gvenkatesanby Xscrews,Use Time Machine ~ then the problem no longer exists.