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My iPod keeps crashing what should I do???and I can't update to iOS 7

119 Views 1 Reply Latest reply: Sep 29, 2013 3:42 AM by lllaass RSS
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Sep 29, 2013 2:24 AM

MY iPod keeps crashing what should I do and I can't install iOS 7

iPod touch, iOS 6.1.3
  • lllaass Level 10 Level 10 (135,070 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                                                                

    - Restore to factory settings/new iOS device.             

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar                       


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