HT203527: Get help using iCloud storage

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kristin58
Level 1 (0 points)

Q: all of my audio purchases from itunes are stored on my iphone which is taking up all of my memory. can i back them up to icloud? i tried to sync with my itunes library, but the library on my computer doesn't contain all of my songs.

All of my purchases from iTunes are stored on my iPhone and taking up all of my memory. I want to store the music in iCloud if possible, but I can't get it to work. I tried to sync my phone to iTunes, but the library on my computer is all screwed up! I backed up my library to my harddrive, but now a lot of the songs aren't there and the ones that are there have multiple duplicates! If I try to sync my phone to my computer I'm afraid it will sync to the current library on my computer and I will lose all of the music on my phone! HELP this is driving me crazy!

iPhone 4, iOS 6.1.3

Posted on Sep 28, 2013 5:36 AM

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kristin58

Q: all of my audio purchases from itunes are stored on my iphone which is taking up all of my memory. can i back them up to icloud? i ... more

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  • by pvonk,Helpful

    pvonk pvonk Sep 28, 2013 7:45 AM in response to kristin58
    Level 6 (13,739 points)
    Sep 28, 2013 7:45 AM in response to kristin58

    There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes.  Look for that.

     

    iCloud does not store music.  If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

  • by kristin58,

    kristin58 kristin58 Sep 29, 2013 4:54 AM in response to pvonk
    Level 1 (0 points)
    Sep 29, 2013 4:54 AM in response to pvonk

    When I have my iphone plugged into the computer I see the entire music library that is on my phone, but I still can't manage it manually. I can't find an option that will let me remove items from my phone and I am over capacity on memory. I have very little else on my phone besides the music b/c there is no space.

  • by pvonk,

    pvonk pvonk Sep 29, 2013 6:54 AM in response to kristin58
    Level 6 (13,739 points)
    Sep 29, 2013 6:54 AM in response to kristin58

    In the Summary tab there should be a checkbox for manually managing the music. In the Music tab you should be able to choose which albums to sync.  Do you not have those options?