Skip navigation

Problems while trying to install Software Instruments & Loops

661 Views 3 Replies Latest reply: Sep 29, 2013 4:14 PM by léonie RSS
Afor2013 Calculating status...
Currently Being Moderated
Sep 29, 2013 2:12 PM

Hello, everyone.

 

I downloaded GarageBand via the Appstore. I've used it a couple of times, and now I wish to install the additional Software Instruments and Loops. To attempt do so, I open the program, click an instrument that needs to be downloaded, and in the window that pops out, I click 'Download Now'. I hit 'OK'. Then, the App Store app opens and takes me to the Updates screen. However, the update is nowhere to be seen. In fact, everything I have is updated. There is nothing at all. If I click the instrument again, a window pops open, stating that "The Software Instrument or Apple Loop selected is currently being installed". However, I am not aware that it is actually being installed - that anything, in fact, is going on.

 

Do any of you know any way to solve this problem? What major blunder am I comitting?

 

Thanks!

 

-By the way, I am using GarageBand '11 (6.0.5). My computer is a MacBook Pro at 10.8.5.

GarageBand (Mac) '11, OS X Mountain Lion (10.8.5)
  • léonie Level 8 Level 8 (46,750 points)

    Have you moved your GarageBand application from the applications folder to a subfolder or renamed GarageBand? Then move it back to Applications and rename it to GarageBand. Otherwise the updater will not find it.

     

    If that is not the problem, check your network, disable all firewalls and antivirus filters, that could prevent the installer from contacting Apple's AppStore, sign into the App Store and reload the "Update" page with ⌘R. If you still do not see the update there,  try  the manual install, as described by mteep:

     

    Re: GarageBand '11 won't download additional loops

     

    If that does not work, uninstall  and trash the preferences, see Dagon's post:

    https://discussions.apple.com/thread/3039094?start=0&tstart=0

     

    Regards

    Léonie

  • léonie Level 8 Level 8 (46,750 points)

    Perhaps I need to wait some moments to allow App Store to reload?

    It should not take more than a few minutes for the App Store page to reload.

     

    To attempt do so, I open the program, click an instrument that needs to be downloaded, and in the window that pops out, I click 'Download Now'. I hit 'OK'.

    Other posters reported, that it works better, when you select to "Download later", and then go to the app Store.

     

    Two more things to try:

     

    • Just in case settings in your account are interfering, try to install the additional loops while logged in from a different user account. You can set-up a second administrator account for testing from the system preferences Users&Groups panel.
    • Or disable all third-party system extensions by booting into Safe Mode. Then try to update GarageBand again: See

                   Mac OS X: What is Safe Boot, Safe Mode?

     

    Regards

    Léonie

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.