HT203435: Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

Learn about Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch
Alexandra1999

Q: I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

iPhone 4, iOS 6

Posted on Sep 30, 2013 5:34 AM

Close

Q: I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I ... more

  • All replies
  • Helpful answers

  • by Diavonex,

    Diavonex Diavonex Sep 30, 2013 5:35 AM in response to Alexandra1999
    Level 9 (66,694 points)
    Sep 30, 2013 5:35 AM in response to Alexandra1999

    You are in Recovery Mode. Follow the instructions below to recover your iPad.

     

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. (Make sure you have the latest version of iTune on your computer)

     

     

    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

     

     

    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.

     

     

    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

     

     

    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.

     

     

    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

     

     

    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • by Alexandra1999,

    Alexandra1999 Alexandra1999 Sep 30, 2013 5:41 AM in response to Diavonex
    Level 1 (0 points)
    Sep 30, 2013 5:41 AM in response to Diavonex

    I had to set it again, like a new one I think. I put the language and wifi and now it says the same thing. Now on the screen it says the "Connect to iTunes" and the cable below.

  • by Diavonex,

    Diavonex Diavonex Sep 30, 2013 5:43 AM in response to Alexandra1999
    Level 9 (66,694 points)
    Sep 30, 2013 5:43 AM in response to Alexandra1999

    Unable to Update or Restore

     

     

    http://support.apple.com/kb/ht4097