HT202723: Pre-order music and movies from the iTunes Store
Learn about Pre-order music and movies from the iTunes Store
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Helpful answers
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Sep 30, 2013 6:22 AM in response to MamaMollyHby akirotimberlake,★HelpfulHi, I have the same problem, it says purchased but it doesn't download not on my iPhone or in my laptop, also, they have sent for me an eMail saying its ready to download...
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Sep 30, 2013 6:31 AM in response to akirotimberlakeby MamaMollyH,I was able to get it on my phone by going to the iTunes app and clicking on downloads...it was there waiting but I had to connect to wifi before it would do anything. I still cannot get it on my iTunes account. On my Mac it still has the prices next to the song and only lets me play preview. I am frustrated! I'm happy to have it on my phone complete though but it should be in my iTunes library to be played from any device like all my other stuff.
Good luck with yours. I will update my progress hopeing it helps you too
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Sep 30, 2013 6:35 AM in response to MamaMollyHby akirotimberlake,I can't get it not on my iPhone or my laptop. I don't know what I should do, I'm already connected to the wifi.
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Oct 1, 2013 4:32 PM in response to MamaMollyHby Gabi1991,I'm having the same problem, if it's "purchased" why can't I download it???
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Oct 2, 2013 8:10 PM in response to MamaMollyHby enajezi,hey! this same thing happened to me.
and i couldn't find it anywhere BUT if you go on your phone and click on iTunes store then more then purchased...then look through the list and find what aritsit you are looking for (mine was Lorde). when you find that it will tell you that you have the songs so i clicked on that and then it started downloading...i feel like this is a super complicated way to go about it buuuuut now i have the music so im not too mad about it!
hope this helps!
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Oct 3, 2013 3:08 AM in response to enajeziby MamaMollyH,I still cannot get it on my Mac where my iTunes library is managed. I am bummed about this because I want to add this to my JT playlist and I don't have that option from my phone for this. I am loving the album but don't think I'll preorder from iTunes any more.