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iCloud photo stream does not show all photos

37068 Views 57 Replies Latest reply: Mar 17, 2014 6:45 AM by Dave Razorsek RSS
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Nirvana98109 Level 1 Level 1 (0 points)
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Sep 26, 2013 12:58 PM

I have 1000 photos is my photo stream, however on my Apple TV I just setup, I can only get 322 to show up in the iCloud Photo Stream. I've tried restoring and setting it up again, but I have the exact same numbers of photos.

 

Is there a reason I can only see 322 out of 1000 photos in my photo stream on the Apple TV?

  • Winston Churchill Level 10 Level 10 (81,665 points)
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    Sep 26, 2013 2:40 PM (in response to Nirvana98109)

    You don't have 1,000 photos in photostream.

     

    Photo Stream only keeps photos for 30 days, when you turn on photostream on the Apple TV for the first time it will download the photos that are in photo stream at the time. As photo's are removed from Photo stream after 30 days they will stay on your device until your device has 1,000 photos on it, which is why you can see 1,000 photos on your other devices.

  • Winston Churchill Level 10 Level 10 (81,665 points)
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    Sep 26, 2013 3:08 PM (in response to Nirvana98109)

    Then all I can suggest is that it hasn't finished uploading the photos yet.

     

    Only photos tht are less than 30 days old will be deleted from all devices when deleted from one.

  • CapeCodKid Level 1 Level 1 (25 points)
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    Sep 30, 2013 7:14 AM (in response to Nirvana98109)

    Hi Nirvana98109, I understand Winston's logic - and he's correct, but I do feel there's a probem with iCloud Photo Stream after updating my Apple TV to 6.0.

     

    I used Aperture to remove 795 photos from my Photo Stream and did a fresh reload of the same 795 photos back into Photo Stream from a back-up.  Both my iPhone and iPad show 795 photos, but Apple TV stops at 338.  If I sign-out of iCloud Photos and sign back in again the pictures are out of order and the total picture count drops (i.e., to 337).

     

    On previous versions of my Apple TV's operating system, I would perform the same procedure above and all devices, and Apple TV, would recognize the exact number of photos.

     

    In the meantime, I stay signed out of iCloud Photos on the Apple TV and simply use "home sharing" until a fix is known.

  • vinegar strokes Level 1 Level 1 (0 points)
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    Oct 3, 2013 7:47 AM (in response to Nirvana98109)

    I Aggree with CapeCodKid ... def a problem within Apple TV 6.0  ... my photo stream keeps deleted pictures , only has about 114 showing and sometimes kicks the photo stream off my screen saver and takes me to the sahara desert and the deep ocean and the arctic

  • Michael Ritter1 Level 1 Level 1 (5 points)
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    Oct 6, 2013 8:04 PM (in response to Nirvana98109)

    I know this is a software update problem.  I have the exact same situation and Apple support was not able to solve the problem after an hour on the phone with them, though they did recognize the problem. Only a few of my new photos will show up in photo stream on Apple TV (3rd gen.).  If I take 20 photos in a day, maybe 3 will show up in photostream. The problem is isolated with the Apple tv and does not happen on any other device, and it has only started after the 6.0 update.

  • Rick Fernandez1 Level 1 Level 1 (55 points)
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    Oct 7, 2013 7:25 PM (in response to Nirvana98109)

    I have a similar problem. Apple TV only shows the same couple of hundred photos from a trip I took 6 months ago. I regularly add photos using my iPhone to my iCloud Photo Stream. Yet nothing else will show up. Stranger still, it continues to show photos that I deleted from iCloud and Photo Stream on my Mac and iPhone. This all started after the 6.0 update. I'd like to see my newer photos as I take them when I do screensaver, but only the same old ones continue to show up. Any ideas on a fix?

  • GlenLeht Level 1 Level 1 (0 points)
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    Oct 8, 2013 8:52 AM (in response to Nirvana98109)

    Same issue here

  • HairsaviorFrances Level 1 Level 1 (0 points)
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    Oct 13, 2013 7:15 PM (in response to Nirvana98109)

    Go to iphoto, click the album or photos you want to share, click share on top of page and photo stream. Create new phot stream. Add your email as recipient, name it and share. IT will be on your appletv.

  • audiohollywood Level 1 Level 1 (0 points)
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    Oct 14, 2013 2:42 PM (in response to Nirvana98109)

    I noticed the Apple TV was not displaying my photo stream after the update to 6.0. Here is what I did to get it to start displaying my photo stream again.

     

    On your Apple TV go to Settings>iCloud

    Click on iCloud Photo Settings

    Turn off both the My Photo Stream and Photo Sharing options then turn them back on again

    Select Photo Stream from the Settings menu and navigate to select the photo stream you want to use

    Preview the slide show

     

    I have about 400 images in the photo stream that I use to display on Apple TV and during the preview it took about two minutes before the images displayed.

     

    Then I tested it in a normal setting where I have slide show starting after two minutes. The TV went to screensaver mode after two minutes and was black for about two minutes before the images appeared. Before the update the images would display shortly after the screensaver kicked on.

     

    I hope this helps!

  • CapeCodKid Level 1 Level 1 (25 points)
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    Oct 20, 2013 7:15 AM (in response to audiohollywood)

    audiohollywood, thank you for the suggestion but this didn't help.

     

    The problem is that the photostream does not download all the photos in our stream.  I have 795 photos in my photostream that are picked up by my iPhone, iPad and iPod, however the Apple TV only takes in 338 photos.

     

    After several attempts, including yours, I still get the same result - 338 photos loaded on Apple TV.

  • Rez_uk Level 1 Level 1 (0 points)
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    Oct 25, 2013 3:58 PM (in response to CapeCodKid)

    Fixed this with phatty82's solution.

     

    Singed out of iCloud within AppleTV

    Restarted Apple TV

    Signed back into iCloud

     

    All photostreams now show all pictures.

  • CapeCodKid Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 26, 2013 8:05 AM (in response to Rez_uk)

    Hi Rez.  Tied this...didn't work.  Same results as above.

  • paulfromnorthwood Level 1 Level 1 (0 points)
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    Nov 4, 2013 4:27 AM (in response to CapeCodKid)

    I think v6 has reserved more memory for movies etc. I bet if you put a whole bunch of low res images in the photostream, they will all show. Black screen on screen saver is when there are photos in the stream which have not yet loaded, the thumbnails may have, but not the full size. Even when you don't get all photos in your photostream, once the AppleTV has got the ones it is going to get, the screensaver will work again. Sometimes when you go through the thumbnails, they all appear, but full size images are still loading, or there is a question mark on an image and it will never load. Delete those and the screen saver will work. Still, I think, not enough memory is assigned to the library since the update. If SSD's would come down in price, we could have flash drive AppleTV's like the old Gen 1 hard drive version. That would be perfect.

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