Currently Being ModeratedSep 28, 2013 3:48 PM (in response to habana)
I want to add that I have the latest OS system, 10.5.8
The fan also starts almost immediately after the grey screen and spinning wheel appear. If this is any help towards fixing my problem.
I watched a movie last night on Netflix. I used the new battery to see how long it would last and when i received the warning that I was running on reserved power I plugged in the power chord. That was the last function performed on the computer before I shut down. This morning no luck!
Currently Being ModeratedSep 30, 2013 10:09 AM (in response to habana)
WOW! No replies! Anyone in the world know about my computer problem? Is there a way to get to my WORD documents? Were i to replace the logic board, which may be the problem, will I lose my documents? Can I pay to just get the documents and upgrade to a new computer?
Currently Being ModeratedSep 30, 2013 10:34 AM (in response to habana)
If your hard drive checks out as OK, then you can surely purchase an enclosure for it and rescue your data, whether your computer requires repair or if you purchase a new one.
If I were you, I would take the machine to your local Apple Store or AASP and get a free diagnosis and estimate for repair. If the pric eto repair is outrageous, you can put that money towards a new computer. If it's a reasonable price and the repair has nothing to do with the hard drive, you can ask specifically that the drive not be erased so that you can maintain your data.
So the first order of business is to take the machine to your local Apple Store or AASP and get a diagnosis. Then you can decide what you want to do...
ClintonMacBook Pro (15-inch Late 2011), OS X Mountain Lion (10.8.5), 16GB RAM 512GB SSD Apple TB Display
Currently Being ModeratedSep 30, 2013 10:39 AM (in response to habana)
Do you mean OS 10.8.5 rather than 10.5.8 ?
If yes, you can try OS X recovery.
Please post back with information about the specific Macbook Pro model identifier, if you know it.
Currently Being ModeratedSep 30, 2013 11:23 AM (in response to Eustace Mendis)
Unfortunately it asks for my ID but I obtained OS X from a friend and he has since passed away and I can't get his info. I called Apple but they cannot give me any info on him. I'm in my late sixties. We are all passing on. lol
I guess I'll be heading to apple. Thanks for trying.
Currently Being ModeratedOct 8, 2013 2:26 PM (in response to habana)
Well I was able to get the computer starting again but I lost all my pictures.
I had saved my documents but not the pictures. What I had to do was start from the beginning with Tiger and the Leopard and then Snow Leopard and finally Lion. I had chosen save archives but it just saved icons. None of my applications worked. Had to reload Office and haven't even tried other apps.
So here is my question and it may sound dumb but I'm new to the innards of computers.
Some people say that the data is always there and with the right software it can be found.
Is this true? Is there a way to retrieve the old pictures?