HT1947: Set up Remote app for iPhone, iPad, and iPod touch
Learn about Set up Remote app for iPhone, iPad, and iPod touch
-
All replies
-
Helpful answers
-
Sep 30, 2013 11:41 AM in response to fuzzjunkby mario49,Hello fuzzjunk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Try these steps first
- Verify that your iOS device's software is up to date.
- Verify your Apple TV's software is up to date.
- Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
- All AirPlay-enabled devices must be connected to the same Wi-Fi network.
- Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
Best of luck,
Mario
- Verify that your iOS device's software is up to date.
