1 Reply Latest reply: Sep 30, 2013 11:41 AM by mario49
fuzzjunk Level 1 Level 1 (0 points)

on my remote app the apple tv icon does not appear anymore just my library which never has before.


Apple TV
  • 1.
    mario49 Community Specialists Community Specialists (2,060 points)

    Hello fuzzjunk,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

     

    iOS: Troubleshooting AirPlay and AirPlay Mirroring

    http://support.apple.com/kb/TS4215

     

     

    Try these steps first

    • Verify that your iOS device's software is up to date.
    • Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
    • All AirPlay-enabled devices must be connected to the same Wi-Fi network.
      • Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.

     

     

    Best of luck,

    Mario