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TS3988: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting

TS3988 iCloud problems in iPhone

210 Views 5 Replies Latest reply: Sep 30, 2013 4:11 PM by 6thm00n RSS
6thm00n Calculating status...
Currently Being Moderated
Sep 30, 2013 1:01 PM

On my iPhone, the Apple ID on the iCloud section in Settings is incorrect and it doesn't let me change it. How do I fix this?

iPhone 4S, iOS 7.0.2
  • Winston Churchill Level 10 Level 10 (81,820 points)
    Currently Being Moderated
    Sep 30, 2013 1:05 PM (in response to 6thm00n)

    Welcome to the Apple Community.

     

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

     

    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • Axeman1020 Level 6 Level 6 (11,645 points)
    Currently Being Moderated
    Sep 30, 2013 1:06 PM (in response to 6thm00n)

    To change the iCloud account on the phone you need to delete the account currently on it.

  • Winston Churchill Level 10 Level 10 (81,820 points)
    Currently Being Moderated
    Sep 30, 2013 1:13 PM (in response to 6thm00n)

    I suggest you take it into an Apple Store along with your receipt and asked them if they can help you.

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