HT203302: Get help with Personal Hotspot in iOS

Learn about Get help with Personal Hotspot in iOS
Mar20fvr
Level 1 (0 points)

Q: hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot :( any suggestions? thanks

hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot any suggestions? thanks

iPhone 3GS (8GB), iOS 6.1.3

Posted on Sep 30, 2013 2:19 PM

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Mar20fvr

Q: hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot :( any suggest ... more

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  • by Ralph9430,

    Ralph9430 Ralph9430 Sep 30, 2013 2:22 PM in response to Mar20fvr
    Level 6 (18,183 points)
    Apple Watch
    Sep 30, 2013 2:22 PM in response to Mar20fvr

    Did you update to iOS 7? If yes you need to update iTunes on your computer to iTunes 11.1

     

    If you are using iTunes 11.0 and iOS 6.x then show the left sidebar in iTunes.

     

    When in iTunes on your computer use the View menu to View Sidebar. The device should show up there when connected.