3 Replies Latest reply: Oct 22, 2013 8:32 PM by silentjdf
DrouillardJim Level 1 Level 1 (0 points)

Flash on camera not working nor is the flashlight


iPhone 5, iOS 7.0.2, 64
  • 1. Re: Flash on camera not working nor is the flashlight
    silentjdf Level 1 Level 1 (0 points)

    I had this issue tonight and I solved it by doing a hard-reset by holding down the power button and home button at the same time.  A simple reboot didn't seem to work, but this hard-reset did.  Best of luck!

  • 2. Re: Flash on camera not working nor is the flashlight
    paulcb Level 6 Level 6 (19,060 points)

    Standard troubleshooting...

     

    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.

     

    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    3. Remove apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Swipe up on the app preview card

    - Press the home button when done.

     

    4. If still a problem restore with your backup.

     

    5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    6. If still a problem, it's likely a hardware issue.

  • 3. Re: Flash on camera not working nor is the flashlight
    silentjdf Level 1 Level 1 (0 points)

    the problem is back for me.  I'll do a full reset and get back to you.